The Cobble Beach

Our stay at The Cobble Beach Hote lin Koh Phi Phi was a mix of highs and lows. Arrival Experience: Upon arrival, we had to carry our luggage ourselves to the hotel, which involved a lot of walking and numerous stairs to reach the main lobby. The receptionist mentioned that hotel staff could have assisted at the pier, but amidst the crowd of people from various hotels and vendors, we didn't spot anyone from the hotel. Room Quality: We were assigned a different room than booked, which included an extra bed we didn't need. The room was uncomfortably hot upon entry, and the air conditioning was ineffective throughout our stay. The bed quality was disappointing, featuring cheap materials and plastic bedding—uncomfortable in the heat. Additionally, the bathroom door was around 180 cm tall, leading to a few bumped heads. There were no wardrobes or storage units for clothes, making longer stays inconvenient, and drying clothes was quite difficult. Noise Levels: The biggest issue was the noise at night. Loud music from nearby beach clubs blared until 3 am every day, with noise levels averaging 45 decibels and peaking around 65 decibels. We could also hear everything from neighboring rooms, making restful sleep nearly impossible. Dining Experience: On the positive side, the included breakfast was one of the best we've had. The open buffet offered a variety of options, including fresh fruit and an espresso machine—a pleasant surprise. However, the dining area wasn't particularly clean, especially the windows and sliding doors. The kitchen staff seemed unhelpful at times; we noticed guests asking for teaspoons or yogurt being ignored. Facilities & Location: The hotel boasts stunning views over the island, and the infinity pool is fantastic for photos and relaxation. However, reaching the dining area involves climbing many stairs, which might be challenging for some guests. The hotel's location was less than ideal. The surrounding area is undeveloped, with rubbish near the footpaths and a few dark alleys that felt unsafe, especially for my girlfriend when alone. Overall: While the hotel has some excellent features like the breakfast and the views, the negatives unfortunately outweighed the positives for us. Improvements in room comfort, noise insulation, and staff responsiveness would significantly enhance the guest experience. Star Ratings: Location: ★★☆☆☆ (2/5) Cleanliness: ★★★☆☆ (3/5) Service: ★★☆☆☆ (2/5) Value for Money: ★★☆☆☆ (2/5) Sleep Quality: ★☆☆☆☆ (1/5) Rooms: ★★☆☆☆ (2/5) Breakfast: ★★★★★ (5/5) Facilities (Pool & Views): ★★★★★ (5/5)