Kimpton Hotel Monaco Philadelphia

Stay was nice. Hotel charged me for stay even though Trip.Com also charged me. Weird.

The service provided by hotel staff was good. However, a few things to be aware of: the valet took it upon himself to completely rearrange my driver seat, even the steering wheel height! Change all my stereo settings and reset my heads up display? Also, the $75 hold on your credit card for incidentals, while high, is not as bad as the fact that they hold your money for nearly a month. It’s been 25 days and it still hasn’t been released. The rooms are in bad shape and haven’t been maintained or upgraded in at least a decade. For the nightly price in a moderate neighborhood I’d expect much much more.

NO HOT WATER, despite asking four times to get it fixed. No offer to change rooms, and only a minor $50 deduction on room charge after I asked for consideration. Will not stay here again.

Great service and comfortable rooms. We came back during the evening and our room had a weird odor coming from the vent and they were able to switch us right away into the same room on another floor very seamlessly!

We stayed here for a girls’ night and had a complimentary bottle of wine sent to our room. The staff were very nice and friendly. The location was close to everything. Loved it!

I would not stay here again. Lots of extra fees for a mediocre hotel. Very tacky that they had bottled water in the room with signs that stated “$10” on them.

It was a great stay ! Friendly staff, cozy, clean room, welcome wine happy hour, fabulous roof tip bar and fantastic roof top bar. Perfect getaway !

Check In was so quick and easy. Thank you Joey for all your help. The room was beautiful, spacious and clean. We had brunch at the Red Owl Tavern and it was fantastic. Great and delicious food!! Overall, the Kimpton is a wonderful place with excellent staff.

From check in to check out everything about this property is fabulous. The lobby is grande, the staff is very friendly and you can tell well trained based on how efficient they are. We loved the wine reception each evening. The rooms are large, clean and well appointed. I will come back to Philadelphia just to stay at this hotel again.