Mayaguez Resort & Casino
1 ночь
Количество номеров и гостей
1 номер, 2 взрослых, 0 детей
Все объекты размещения в г. Маягуэс

Mayaguez Resort & Casino

Ruta 104 KM 0.3 Sector Algarrobo, 00681 Маягуэс, Пуэрто-Рико
На карте
Гарантия соответствия цены
hotel overview picture
Удобства
Открытый бассейн
Казино
Спа
Массажный кабинет
Общественная парковка
Круглосуточная стойка регистрации
Камера хранения багажа
Бар
Все удобства
Описание объекта размещения
Mayaguez Resort & Casino — идеальное место, чтобы расслабиться после дня путешествия или работы.
Развернуть
5,8/10
Чистота5,8
Удобства5,8
Местоположение5,8
Сервис5,8
Все 20 отзывов
Окрестности
Аэропорт: Аэропорт Эухенио Мария де Хостос
(5,5км)
Аэропорт: Аэропорт Рафаэль Эрнандес
(34,1км)
Смотреть на карте

Обзор

Номера

Отзывы гостей

Услуги и удобства

Правила

Стандартный двухместный номер
3

Стандартный двухместный номер

2 Двуспальная кровать
С окном
Для некурящих
Кондиционирование воздуха
Собственная ванная комната
Холодильник
Вид на город
Подробнее о номере
Проверить наличие
Улучшенный двухместный номер
1

Улучшенный двухместный номер

2 Двуспальная кровать
С окном
Для некурящих
Кондиционирование воздуха
Собственная ванная комната
Холодильник
Отдельный туалет
Подробнее о номере
Проверить наличие

Отзывы гостей

5,8/10
20 отзывов
Подлинные отзывы
  • Чистота5,8
  • Удобства5,8
  • Местоположение5,8
  • Сервис5,8
Средняя оценка для похожих объектов размещения в г. Маягуэс
Самые популярные темы
H‍e‍r‍n‍a‍n‍d‍e‍z‍1‍6‍9‍7
2 сентября 2024 г.
The Hotel was a Hilton years ago and still have that sense of luxurious from the past. Now have a new tower and new river pool with the old Olympic pool. It's very clean but a little bit outdated in some areas. Also have a new Casino. For me, it's still the best hotel in the west. The staff is very attentive and helpful. The only thing, there's no beach and you have to take a car to get to it. But the west have multiple beaches nearby to choose. The river pool is very nice for all the family.
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Г‍о‍с‍т‍ь
26 июня 2024 г.
Let's start with the reception. No service culture, robots, no one smiled, or welcomed you. Lobby and hallways smelled like an old, non mantained place. Not very clean, dark. Room, TV didn't work, towels were filthy, the phone was dirty, the beds questionable comfort. We were just staying for a night, but even my grandson who's 6 said, we rather go home. So we did, checked out within an hour of check in. no one even asked the reason for a sudden check out, but I stated my concerns. Didn't offer excuses, alternatives or even a bottle of water for the inconveiences. When the receptionist told someone ( I believe the Manager), the only words that came from his mouth were: "They have to pay the night". they even charged us the parking! Well glad we left, our well-being is more important than a nights' fee. Never ever and will tell our story to everyone we meet!
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Г‍о‍с‍т‍ь
11 июня 2024 г.
Massive Cockroach's in the room. Can barely see in the room at night with the one lamp. And you have to pay $6 a day to use a float for the lazy river. Not worth it stay somewhere else and hope you have a better time. Now this is just filler so I can post it.
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Г‍о‍с‍т‍ь
11 июня 2024 г.
This was the worst experience I have had at a hotel, and we travel frequently. We live in PR, so we are not tourists. First of all, the pools are not clean or well maintained, the water is full of debris, leaves, etc, and the sides and railing are all cracked. At our room for 4 people, there were only 3 body towels, no small towels either. Most of the hotel staff was very rude to people, from reception, to restaurant, bartenders to the staff near the pool. I can only say that the workers at the pool bar were very respectful and nice. This was a stay to attend a senior prom at the hotel. They did not allow us to have our stylist into our room to do hair and makeup, which almost most hotels allow it. They charge $55.50 for your stylist to go to your paid room, supposedly for safety issues. The hotel staff had us (a few, 7 ladies) do our makeup and hair at halls and at the front desk area, which was really embarrassing and frustrating, since we paid almost $700 for only two nights., and that was a special price according to them. Our decorator, which is by now used to it, was decorating the room for the prom for almost 10 hours without air conditioning at more than 100 degrees heat. Overall, it was a very bad experience for the entire group and we had 10 rooms or more booked.
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Г‍о‍с‍т‍ь
2 июня 2024 г.
Not worth the price. We paid $181 p/night. First, my husband went to sit on one of beds and it almost tipped over (it was missing support on one of the sides). Next, the bathroom. Well, what can I say? We had to go to Walgreens and get some sanitizing wipes and Lysol before we used it… and the towels seemed not too clean and old! I personally didn't like the beds or pillows as they weren’t very comfortable (but that’s just me). Also, the cleanliness is not all that (see photos). Finally, the lighting was none existent. The only lighting in the room was one lamp between the two beds and a light bulb in the entry door.
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Г‍о‍с‍т‍ь
9 февраля 2023 г.
Worst hotel stay I have had in my life!!!! The room was filthy with hair on most of towels, the place was falling apart with no hot water and very muggy; there were flies stuck on the bathroom wall like if someone sprayed them with bug spray and never wiped them off, the bathroom door was very hard to open and close cause of age and worn. There is no space in the bathroom to take a shower, I had to leave the curtain open and stand sideways in the tub in order to not rub on the dirty shower curtain or the wall, rooms were definitely not disinfected regardless of current covid issues going around. They charge you for parking, pool towels, water tubes to go on the lazy river and everything you do in addition to the overpriced stay, the customer service sucks there is none; from day one checking in I talked to the front desk manager cause it was unreal on how check in was being done and he seem like he didnt care while hearing many people complian while waiting on line for over 40 minutes or so just to check in what a nightmare. There is also a parking issues very tight and crowded almost impossible to get a parking, there is only 1 elevator that fits 4 to 5 people max paid over 700 dollars for 3 nights expecting a nice resort vibe but it was not, couldn't even have family members visit unless they paid to go to the pool and were not allowed in rooms cause of hotel insurance policy according to one lady, and then when I asked another it was fine no one is on the same sheet of music, unbelievable that a resort of this size is as bad as it is, not to mention there are roaches in the restaurant bar area where we personally saw roaches walking at lunch time and overheard a lady complaining to the restaurant manager about the issue and that she would like to get her money back and leave, they kept pushing her around, telling her we cant do nothing as she kept talking from one manager to the other, the same way I did. On the other hand its okay my experience was awful and there was nothing they cared or did to make my stay pleasant, but I hope I could be of help to others before they go and have these issues. There are two buildings on this property, one property seem to be decent and the other should be closed, I could keep complaining for days on how terrible it is and how rude the staff is and how careless the management seem its sad that there is no pride in what they do and are there for just a paycheck. I have videos that I can't upload but with the pics below you should be able to get the point. Thank you for reading and hopefully your stay is better than ours
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Г‍о‍с‍т‍ь
2 июля 2023 г.
Terrible. The worst service ever. Don’t have a clue about what a culture of excellence service is. Staff in the Veranda are the worst, we were waiting for approx. 40 minutes for then to tell us that the kitchen was closed. I even had to take the trash and towels from the room to the cleaning lady. I don’t recommend this place.
Перевести
Г‍о‍с‍т‍ь
12 октября 2022 г.
I never thought to stay in a place like this and that they allow people to stay in a place like this. We booked through a page in Puerto Rico known as Gustazos, where the offer was $412 at the Mayaguez Resort & Casino for 2 adults and 1 child for 3 days and 2 nights, nothing cheap by the way. When you arrive at the reception to check in, a fish tank with worms awaits you 🤢 which is the first sign to leave the place. Then at the check in which took forever and we were the next in line, we were waiting for more than 30 minutes and other employees who had already served other guests continued to use their cell phones and did not say next. When going up the room the door barely opened, I cut my hand with the lock when opening it. The room needs an urgent renovation or close the hotel. There is a lot of moisture on the carpet and a strong smell of dust. The ceiling with cobwebs, the sheets, curtains, towels, and carpets all dirty, broken cabinets. In the bathroom the sink did not work the drain was covered. The bathroom filter clogged with dust, the bathtub super uncomfortable, less than 2 feet wide. There is a towel board inside the bathtub 🤦‍♂️. If you need to do some computer work and you need a good Wi-Fi internet, no problem. There is no signal and we were on the top floor. There is a fridge inside the room in poor condition. The TV control did not work and the phone in the room barely heard the tone. In our friend's room there were cockroaches, in the hallway there was a leak in the ceiling that seems to have been going on for years and they don't fix it, they cut part of the carpet and placed a trash can to let the water fall. total disaster, do not stay in this place if you have respiratory problems there is a lot of humidity, but in reality do not stay in a place that is so expensive and with such bad cleaning.
Перевести
Г‍о‍с‍т‍ь
27 февраля 2023 г.
We rented 2 rooms in their newer tower facing the main road ocean view. One of the rooms was much quieter than the other one. I think the soundproofing had been removed or damaged from recent hurricanes. The AC did not work great. At times very humid inside the room with rust on several things (mostly cosmetic things.) The pool was fantastic and the kids had a blast. Service was excellent. Food was good and the staff always want to help. Overall good experience
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Услуги и удобства

Открытый бассейн
Бар
Ресторан
Аквапарк
Ресторан
Ресторан
Нет дополнительной информации
Другие удобства
Интернет
Открытый бассейн
Парковка
Доступна Общественная парковка на территории объекта размещения (Взимается сбор, 6,69 USD (примерно 525,73 ₽) /день). Предварительный заказ не требуется.
Бизнес-услуги
Услуги на стойке регистрации
Языки общения
Питание
Общественные зоны
Здоровье
Развлечения
Клининговые услуги
Удобства для детей
Доступность
Охрана и безопасность

Правила объекта размещения

Время заезда и выезда
Заезд: 15:00–23:30
Выезд: до 12:00

Время работы стойки регистрации: 24/7

Правила размещения детей
В этом объекте размещения могут проживать дети любого возраста.
Дети в возрасте от 0 до 15 лет могут быть размещены бесплатно, если не требуется дополнительная кровать.

Предоставление дополнительных кроватей и детских кроваток
Дополнительные кровати и детские кроватки не предоставляются независимо от типа номера.

Правила внесения залога
ЗалогТребуется залог
Методы возврата залогаВзимается фиксированная плата в размере 200,00 USD (примерно 15 716,72 ₽).
Методы внесения залогаВ объекте размещения принимают кредитные карты
Возврат залогаЗалог будет возвращен по методу произведенной ранее оплаты в течение 14 дней после выезда.

Домашние животные
Размещение домашних животных не допускается

Возрастные требования
Главному гостю, который будет проходить регистрацию заезда, должно быть не менее 21 лет/года.

Оплата в отеле

  • Наличные

Описание объекта размещения

  • Кол-во номеров: 20
Mayaguez Resort & Casino — идеальное место, чтобы расслабиться после дня путешествия или работы.

Все номера предназначены для некурящих.

Отправляйтесь в открытый бассейн, чтобы заняться спортом или просто расслабиться. Чтобы зарядиться энергией или просто расслабиться, посетите спа или массажный кабинет на территории отеля.

Завершите свой день напитком в бар.

В этом курортный отель у вас будет доступ к торговый автомат. Услуги стойки регистрации доступны круглосуточно. Этот объект также предлагает камера хранения багажа.

Гости, прибывающие на автомобиле, могут воспользоваться парковкой отеля.

Вопросы и ответы

Во сколько в объекте размещения (Mayaguez Resort & Casino) регистрация заезда и выезда?

Время заезда в объекте размещения (Mayaguez Resort & Casino) — с 15:00-23:30, время выезда — до 12:00.

Есть ли в объекте размещения (Mayaguez Resort & Casino) бассейн?

Да, в объекте размещения (Mayaguez Resort & Casino) есть бассейн.

Подходит ли объект размещения (Mayaguez Resort & Casino) для домашних животных?

Нет, в объекте размещения (Mayaguez Resort & Casino) не допускаются домашние животные.

Предоставляется ли в объекте размещения (Mayaguez Resort & Casino) завтрак?

Нет, завтрак в объекте размещения (Mayaguez Resort & Casino) не предоставляется.

Сколько стоит проживание в объекте размещения (Mayaguez Resort & Casino)?

Цены в объекте размещения (Mayaguez Resort & Casino) могут отличаться в зависимости от дат, правил или других факторов. Чтобы увидеть точные цены, выберите даты проживания.

Как добраться до объекта размещения (Mayaguez Resort & Casino) от ближайшего аэропорта?

Аэропорт Эухенио Мария де Хостос — это ближайший аэропорт (расстояние от отеля на машине: 5,5км (около 10 мин))

Какие в объекте размещения (Mayaguez Resort & Casino) правила отмены?

Обычно при отмене бронирования номера в объекте размещения (Mayaguez Resort & Casino) за определенный срок до даты заезда можно получить полный возврат средств. Условия различаются в зависимости от типа номера и условий бронирования.

Об этом объекте размещения

Ближайший аэропортАэропорт Рафаэль Эрнандес
Расстояние до аэропорта34.08KM
Средняя цена отRUB16138
Звездный рейтинг отеля4