Pingyao Gucheng Wenjingxuan Homestay

Stayed for four nights. The location is excellent—right in the middle of the ancient city, just a short walk from the main streets. The hospitality here was exceptional. Before we even arrived, the hosts were responsive and helpful in answering our questions. When we reached Pingyao at night, they personally met us at the county gate (since cars cannot enter the old town), carried our heavy luggage, and guided us to the inn. They did the same when we left, ensuring a smooth departure. We don’t speak Chinese. The hosts didn’t speak English, but their patience and willingness to help went far beyond our expectations. They never turned down a single request and always went the extra mile. For example, when we simply asked for directions, they didn’t just explain but personally took us there. On the day we left, they arranged three people and two vehicles—one just for our luggage and another for us—to take us to the train station. Their kindness extended beyond service. When we first arrived, they took the time to carefully write and translate each instruction, explaining how to visit various attractions in the ancient city. As a farewell gift, they even gave us two bottles of homemade vinegar. Their parting words, "We’ll be waiting for you in Pingyao," left us truly overwhelmed with gratitude. Highly recommend this place!

This place has been where I have been treated the best in all of China. The service is magnificent, 10/10. The owner is extremely kind, super friendly, and tries to help you even with the smallest things. He picked me up and took me to the train station. The rooms are perfect, clean, with heating and hot water. This is definitely my go-to place in Pingyao. I'm leaving very happy.

The sweet hotel owner deserves 6 stars out of 5. I’ve never experienced such good service. He was very helpful with transportation from/to the train station despite train delays. He provided me with a map and insights into how to best explore Pingyao. The hotel is rustic - but that is part of the experience staying in an ancient city. There was heating so staying in January was not a problem. I would recommend this to anyone coming to Pingyao, just to experience genuine hospitality ⭐️⭐️⭐️⭐️⭐️⭐️

The owners are really friendly and approachable. While the facilities may not be great, you are paying for the hospitality as the owner was always contactable ans ready to help.

房間衞生真的很不好，剛入住床上就發現了黑色的蟲子，嚇得我抓緊甩出去，也不知道跑哪兒去了。晚上睡覺的時候還被蚊子咬的，感覺早上起來脖子都紅了。設施也不是很全，衞生紙就一小卷，毛巾，浴巾全都是一次性的，不能重複用。最難受讓我必須換地方住的原因是因為墊子太硬了，衹有很薄的一層普通的棉墊，一點彈性沒有，睡的渾身疼所以我本來住了兩天，直接把第二天退了，又定了新的，第二天就換新的客棧住宿了。

客棧位置很好，很好找，老闆還會主動打電話詢問是否需要接送。距離古城內各個景點都很近，步行就可到達。入住時，客棧老闆還免費提供了地圖，並介紹了城內景點分佈，為我們省了很多冤枉路。因為我們帶了三個孩子，所以遠了三米的大炕房，炕很大，睡了五個人也不擠。房間採光也很好，窗户很大，但是窗簾遮光度很好，所以也不會影響睡眠。總體十分滿意，下次如果再來，還會選擇她家的。^_^