1005 N Franklin- 3Bed/2Bath Home

Stayed here with my partner and kids during a last minute trip to Pittsburgh. The host was gracious and promptly provided us with the door code and let us know to text if we needed anything. The home was clean, all the rooms had clean linens, and the house itself is gorgeous. The stairs are a little steep so keep that in mind if you have young children who aren’t able to do stairs very well. Overall, it was a great place to stay and would definitely stay here again.

The property is a gorgeous Victorian property, well furnished and clean. Lovely amenities. The support during an emergency was horrible. Since it is a Victorian- there is a front door, a small entry, and another door. We got in with the code just fine. The second doors latch broke and locked us outside with small children and an 8 month old in 30 degree weather. The support line was no help, luckily my husband was a carpenter and figured out a way in after an hour. Not part of the review: be aware that the stairs are a traditional old Victorian and very STEEP especially to the third floor. There is no restroom on the first floor which has a pullout so if someone cannot do stairs easily, I wouldn’t suggest this property. Lastly the restrooms are beautiful and large, however not the most private. In the second floor restroom, one side has a barn door which is beautiful but doesn’t lock or close very tightly. On the third floor, there is no door from one side.

Let me start off by saying the house was spectacular, unique, & comfortable. I did book this due to the fact they have lots of amenities. One, being a washer and dryer. I would say that the cleaner did leave sheets and towels in the washer and the dryer. As an act of kindness, I did put the sheets that were in the washer to dry & after placed everything on the extra bed in the one of three rooms this comfy home has to offer. Reason for my review is for the communication exchanged. I arrived at 3:50p with check in being 4p. I was supposed to receive a message/email with the code to enter the home. All messages sent after confirming my reservation did not contain the code. I messaged on ******* and was told there was someone inside that could open the door. Please note, at this time, I am sitting outside with all my luggage in 30 degree weather (I'm from LA!). By the time I was able to gain entry it was 4:22p with the cleaner inside. Being that I was on a tight schedule this set me back on my preplanned schedule. I had to change quickly with no privacy due to the fact that the cleaner was still "Cleaning." Of course I was highly frustrated & cold. The cleaner did not welcome but was on the phone the whole time. While on the phone he literally said, & I quote, "I don't know why these people are mad, I don't care if they are mad. It's not like I have somewhere to be." I placed all of my luggage in the first room (living room). I had to leave, & left my stuff too w him still there