Princesa Yaiza Suite Hotel Resort

Could this be the perfect hotel? Certainly the best one I have been to. Our weather was perfect but we could have been happy strolling in the amazing spaces and sitting in the comfiest of perfectly placed chairs of all descriptions. On top of this the staff in all the various parts were so very friendly, helpful and considerate. We'll be back!

We are here now , our third visit but have not been for a few years. This wonderful Hotel is even better than we remembered. The room is so spacious, clean and has everything you could possibly need. The breakfast which can be taken in several of their restaurants ( we have tried them all) is just perfect! Whatever you fancy for breakfast, you can have ! Quality ingredients and no queuing, freshly squeezed orange juice is sooo good too! The Hotel is stunning as are the outdoor areas, pools are beautiful and no problem getting a bed whatever time you choose. for families there is so much for the children to do ! We love the piano bar in the evening for a couple of cocktails, the waiters are charming and make your evening very special. All the staff here are kind, friendly and professional from check in to the housekeepers, they always greet you with a smile and nothing is too much trouble. We had a lovely surprise in our room for my Husbands birthday, the table was decorated and a chocolate birthday cake in the fridge. I didn’t request this, they just did it which is wonderful, thank you!! We will definitely be back and cannot recommend highly enough! Thank you !!!

Princesa Yaiza is a wonderful hotel with all the amenities you’d expect for 5*. We are a couple with a 2 year old toddler and 5 month old. The best thing though is the kids club - the animation team and facilities are fantastic. Daily activities, soft play, mini disco, childcare for free from age 3 and paid if under that. Wonderful team who make the stay very special. Specific thanks to Santos, Alessio, Carla, Stella, Pablo, Antonio…. Raffa had the BEST time thanks to you all!! There was lots of entertainment for adults too. It was super fun! The hotel is a great location, close to a beautiful promenade, sandy beach and restaurants/ shops. We had a 1 bedroom and it was very spacious. Perfect for what we needed. The cots and little baby kits were added thoughtful touches. The room had a large fridge and small kitchen area with a coffee machine which we greatly appreciated. Some pools are cool at this time of year but the ones in the sun by the afternoon are fine and kids can happily play in. I did put them in thin-ish wetsuits and that was plenty. You can use inflatables if you choose. The reason we gave it 4 star was because the buffet evening food was not up to 5 star standard the breakfast is served in a lovely outdoor setting but the dinner setting is a bit soulless in a large room with no views or even windows. The food was fine, but we got bored. My husband also got sick after eating some meat. The hotel staff were good about it. I’m confident it wasn’t norovirus as we were totally fine and no one else was really sick. We think it was poor luck. Also the rooms can be noisy when furniture is moved around in rooms nearby, or toddler running around in room above. We didn’t mind as we’re also a family. There were lots of kids about so don’t book if this is a problem for you. Overall we would definitely return, ideal for families or groups of friends. Would only do bed and breakfast though.

The hotel works very hard to survive the effects of of the pandemic. Still my favorite place to go, I hope they recover to their previous glory quickly.

Great trip. Wonderful kids entertainment. Excellent customer service. Lovely clean facilities, pool and rooms. Restaurants had great food and music. There was always an amazing mini disco and a fun Kahoot!. The staff were amazing. Overall we loved staying here and would definitely come again

This is our second time at PY and I want to give a special mention to the incredible staff at Capitan Park. Our 7 year old daughter had the time of her life and made lots of new “teacher” friends and also friends with other kids. We found it so much better than Kiko last year, the afternoon workshop activities had great variety this year and the morning was so much fun. There seemed to be a lot more staff this year and they were all SO SO lovely. (The staff last year were amazing too but we felt the new system worked better.) There are way too many to mention and I would not like to leave anyone out but they were super nice and we were so sad to say goodbye. Muchas gracias a todos!! We loved the Mamma Mia and Candy Land shows this year. Our daughter loved seeing all the staff in the shows. The dancing and choreography was amazing and the team are so enthusiastic. They stayed back after the Mamma Mia show for photos and it was so special. Everyone here goes the extra mile and I would recommend Yaiza purely based on the fun at kids club. A huge thank you to the amazing housekeeping staff too who are heroes and deserve so much praise. They do an incredible job. Also thank you to the super service at breakfast in Hacienda and also in the auditorium at night. We also loved the gelato at the ice cream place below the pool and in our opinion the best cafe con leche here too. Thank you to the whole entertainment and Capitan park team. You made our trip so special. ❤️ Some constructive feedback- snack bar at kids club area should be open. All pools need more umbrellas and this would solve most issues of reserving beds. There simply aren’t enough umbrellas. Main pools could be a little less deep to allow those of us 5 foot 3 and under to stand comfortably lol Thank you Princesa Yaiza ❤️