Labranda Alyssa Suite Hotel

Increible hotel con buenas vistas. Me quedaria aqui muchas mas veces

We have just returned from 1 week at Labranda Alyssa and had a lovely time (2 adults, 1 child and a baby). Food: - Lots of variety of cold and hot options - Staff are very attentive and clear tables quickly - We really liked the themed nights - Mexican/Asian/Spanish - Would have liked more variety of fruit, it was always melon, melon and more melon - Flies are a bit of an issue and would often be seen landing on food - Food isn’t 5* quality but perfectly adequate - Drink options were generally good - however juices at breakfast were from a machine and not fresh as we would have expected Rooms (we had a 1 bed suite for reference): - We liked it was a holiday village rather than hotel as rooms were much quieter being spread out across the site - Rooms are in need of some tlc - bathroom was very tired, shower door didn’t shut properly and damp on bathroom door - Sofa bed was extremely uncomfortable, however we did ask for a mattress topper which was delivered the next day and improved comfort - Air con was very efficient Pool areas: - Pools were well maintained and clean - Lots of sunbeds (towels are put down from around 8am but we always managed to get beds) - Umbrellas are in need of serious repair. Considering how windy Lanzarote is, the hotel really needs to invest in some decent, wind resistant umbrellas! General: - We loved the location - a ten minute walk down to the seafront and a lovely paved walkway. Plus stunning views of Montana Roja! - Games Room - terrible! Hotel needs to improve this area as half the things don’t work or are ancient - Football pitch - not the best and again in need of some repair - Entertainment - limited, would have liked to have seen more aqua dance on offer and mini disco was in the pool bar rather than on a little stage so not that exciting for the kids. We can’t comment on the mini club as we didn’t use it. - Children’s park is poor - considering this is a family hotel the park is really under whelming! Overall we had a lovely week - this hotel is classed as a 4 star but I would say it is definitely a solid 3 star as there are definite improvements needed! Thank you for a great holiday.

Where to start, rude receptionist on arrival at 22.00. Went to out apartment 305 and hit by a horrible dirty smell as we entered. Torn settee with stuffing sticking out sliding bathroom door water damage so hard to close. Dreadful beds. No info on how to use safe or aircon so went back to reception to ask for instructions earlier receptionist had left to be replaced by a young lady who basically couldn’t help as she was only able to write issues down to be addressed the next day. We didn’t unpack so we contacted another hotel we know well to see if they had a room available for the rest of our holiday which they did so we checked out the following morning. This is definitely not a 4 star hotel.