C. Víctor Zurita Soler, 4, Playa de las Americas, Canary Islands, 38660, Spain
Полная информацию об отеле
Номера
Посмотреть все
5.0/10
KYOICHI
Экстерьер
Посмотреть все
Питание
Посмотреть все
Здоровье и отдых
Посмотреть все
Общественные зоны (14)
Посмотреть все
Рядом с отелем
Посмотреть все
Другие фотографии отеля (42)
Посмотреть все
8.0/10
Artem Stepanov
5.0/10
KYOICHI
Категория фотографий
Узнайте наличие свободных номеров на даты
Гарантия соответствия цены
1 ночь
Честные отзывы об отеле Apartamentos Pirámides от реальных посетителей
5.9/10
Отзывов: 49
Рейтинг отелей не является средним арифметическим всех оценок. На значение рейтинга влияет вес оценок, которые оставляют гости и посетители.
Честные отзывы
Местоположение6.1
Удобства5.8
Сервис5.8
Чистота5.9
Artem Stepanov
Дата заезда дек. 2023 г.
Семья
Отзывов: 1
8.0/10
Очень хорошо
Дата отзыва 25 янв. 2024 г.
Отель популярных, большой, шумный, удобно расположен.
Началось знакомство с отеля с негатива.
Бронировали номер на 3х. Добрались до отеля в 2 часа ночи, благо ресепшен работает круглосуточно. Выданный номер встретил нас тараканами! На ресепшен не сильно охотно поменяли, сказав что мест особо нет, но выдали номер на 3м этаже с хорошим видом, где краешком видно море. Но в номере бельё было только на 2х. Будучи уставшими поделили 2 комплекта на 3х и с утра вернулись на ресепшен с просьбой выдать третий комплект. Однако, на ресепшен решили выдать нам другой просторный номер в соседних 2х-этажных корпусах с террасой на крыше. Что в принципе нас и устроило.
Оказалось всё не так плохо, несмотря на то что отель не новый и довольно шумный. Номера просторные, есть оборудованная кухня, шум с улицы сильно не досаждал. Уборка несколько раз в неделю.
Расположение у отеля хорошее, есть и где прокатную машину запарковать (после небольшого поиска свободного места), за углом большие магазины, автобусная остановка, до пляжа 5-7 минут пешком.
Отдохнули хорошо! Цена в принципе соответствует уровню. Про питание ничего не скажу, т.к. брали без питания.
Currently staying here until tuesday. Sent an email friday complaining to no reply or response. Spoke to reception must of gave the wrong room number. Bed sheets dirty. Mould on bathroom that easily could be scrubbed off. Worst bathroom worst shower head. Microwave switch faulty which is dangerous, patio door does not lock. Water running brown so cant make a cup of tea. No tea bags or anything complimentry. Cant use the microwave. Blood stsins on drawers. Rubbish left in drawers. No ashtray given. No cloth or anything to wash up with given. No space on the kitchen side to make anything because they put a microwave there. Shower curtsin keeps fslling down. Beds slide about. 3rd time here but worst experiance, ruining my holiday. They care more about you booking and tsking your money than anything else. Thry could of found my room number if they had replied to my email.
Перевод
6/11
Ответ от объекта размещения: Dear Guest, Thank you for taking the time to share your feedback. We apologise to hear that your recent stay with us has not met your expectations, especially as a returning guest. This is certainly not the experience we strive to provide at Piramides Resort. Our housekeeping and maintenance teams work diligently to ensure rooms are clean, safe, and functional for all guests. If any issue is found, we always encourage guests to report it directly at reception so it can be resolved swiftly. Communication is key, and we’re always here to help when approached directly. Please note reception team is always happy to help you. We value all our guests—especially those who return—and we take pride in offering a pleasant experience and we will send your opinion internally for revision. Best regards, The Hotel Management
Shaun W
Дата заезда февр. 2025 г.
Пара
10/10
Превосходно
Дата отзыва 18 мар. 2025 г.
We have just stayed at the Piramides hotel once again, the staff are all very helpful. Manuel the barman is always in party mode,we stayed all inclusive and certainly got our money's worth. The food was varied and there was always something you could have,fresh baguettes in a morning and Brussels Pâté was my favourite. Drinks are abundant Tropical lager or all local spirits etc. We met some great guests there the beautiful Clair and her dad Ken if you like it lively this is the place for you. We will be back.
Перевод
Ответ от объекта размещения: Dear Guest, Thank you for taking the time to share your experience at Piramides Hotel! We are thrilled to hear that you enjoyed your stay with us once again and that our team made you feel welcome. It’s wonderful to know that Manuel helped keep the party spirit alive—he truly enjoys making sure everyone has a great time! I’m also glad that you appreciated the variety of food and drinks on offer. The fresh baguettes and Brussels pâté are indeed guest favorites! It’s always fantastic when guests connect with each other and make new friends during their stay—that’s what makes the atmosphere here so special. We’ll be sure to share your kind words with our staff, as they will be delighted to know they helped make your stay memorable. We can’t wait to welcome you back for another lively and enjoyable holiday. Thank you once again for your kind words and loyalty to Piramides Hotel. Warm regards, The Hotel Management
Conor M
Дата заезда нояб. 2024 г.
Семья
2.0/10
Дата отзыва 4 дек. 2024 г.
The hotel is in good location The room is above pool so noisy during day as expected but as other reviews hotel smells of **** and can be very noisy at night room clean but could do with additional housekeeping frequency changing beds , ridiculous that additional fees for iron,remote for tv , WiFi , fan and hair dryer we booked half board breakfast not always hot evening meals same food every night just cooked differently or one meat changed like beef one night lamb next not always hot . Lifts always breaking down and when you misses is awaiting a knee operation the lift is vital but would let us use mobility scooter without blue badge . Hotel has problem with bugs the rooms are full of them . No air conditioning. Last of all there was a fight in the hotel , young lads and there was blood all over the hotel and it took 2 days to clean it and still didnt clean all of it . Stay away from this hotel
Перевод
Ответ от объекта размещения: Dear Guest, Thank you for taking the time to provide your feedback. While we’re glad to hear that you appreciated our central location and found your room clean, we’re sorry that other aspects of your stay did not meet your expectations. We are, therefore, saddened and surprised this was the impression you received, and we will share your feedback internally for revision. Please note our receptionist are always happy to help you, anytime. We hope you were able to enjoy the rest of your time in Tenerife. Best regards, The Hotel Management
Linda M
Дата заезда нояб. 2024 г.
Семья
10/10
Превосходно
Дата отзыва 30 нояб. 2024 г.
Great hotel room was massive bathroom lovely and clean nice balcony too .pool area nice and clean and was great to find another 2 pools round the corner plenty of sun beds drinks were nice and strong friendly bar man .reception area nice and clean and all English speaking staff .food something for everyone full English breakfast or cereal or fruit everyday also continental too dinner and tea always 3 meats plus pizza I could not fault food .we were a couple in our 50 and a 84 year old who really enjoyed the hotel
Перевод
Ответ от объекта размещения: Dear Guest, Thank you so much for your review. We are delighted to hear that you and your family had such an enjoyable stay with us. It’s great to know that you appreciated the spacious room, clean bathroom, and lovely balcony, as well as the variety of pools and ample sunbeds available. We’re especially thrilled that you found our dining options to your liking. Our team works hard to offer something for everyone, and it’s rewarding to hear that you enjoyed the meals, from breakfast to dinner. We are so pleased that you all had a relaxing and pleasant experience, and it’s fantastic to know that even your 84-year-old family member had a memorable time with us. Thank you for choosing our hotel, and we hope to welcome you back again in the future for another enjoyable stay! Warm regards, The Hotel Management
Breda F
Дата заезда окт. 2024 г.
Семья
6.0/10
Дата отзыва 16 нояб. 2024 г.
This hotel is fine if you don’t mind the odd bug. There were ants around but I find most hotels abroad 1 star or 5 star have some. For the price it’s very good we were lucky with our spot we had access to the playground and smaller pools from our terrace. We had fresh towels and bed linen as often as we needed and fridge and kitchen. We had a 2 bedroom apartment which was lots of space for us. It’s not luxurious but it’s in the middle of everything we wanted to go out every day and evening so we just needed a base. We had kids with us and they loved it. The weather was amazing. There are lots of young people and if you don’t like that it’s not for you. However I was never kept awake by them and neither were the kids. There’s a supermarket nearby if you enjoy camping and are used to hostels glamping etc it’s perfect. It’s clean we had two sinks in our bathroom and our own little veranda. As I said it’s not luxury but neither is the price we ate out locally you can get breakfast for 2-5€. If you are expecting 5 star go somewhere else. I found all the staff lovely
Перевод
Ответ от объекта размещения: Dear Guest, Thank you for taking the time to share your detailed review. We’re glad to hear that you enjoyed your stay and appreciated the great value we aim to offer. It’s wonderful that your family, especially the kids, had a memorable time and made the most of the facilities like the playground and pools. We’re pleased to know you found the apartment spacious, clean, and well-equipped for your needs. Our team works hard to ensure that all guests feel comfortable, and it’s great to hear you found the fresh towels, bed linens, and kitchen amenities convenient. While a few critters can sometimes be a part of life in warmer climates, we do our best to keep everything under control and maintain a clean environment for our guests. Thank you for highlighting our central location and the warm hospitality of our staff. We hope to welcome you and your family back for another sunny getaway in the future. Best regards, The Hotel Management
John D
Дата заезда сент. 2024 г.
Пара
2.0/10
Дата отзыва 8 окт. 2024 г.
Holiday from hell cockroach infestation rooms wasp nest on balcony no light on balcony working. full on piss heads and drugys worst experience of my life next door fighting arguing partying all night every night people asleep outside rooms during day rooms filthy court a member of staff sneaking in some ones room when they weren’t in at 8:30 on the night which is very strange he was looking very suspicious this hotel made the Columbus look like a 5 star hotel and I’m realy not a one for complaining keep well away specially if you have kids nothink for them to do what so ever
Перевод
Darren123567
Дата заезда авг. 2024 г.
Пара
8.0/10
Очень хорошо
Дата отзыва 7 сент. 2024 г.
Good points: I booked this hotel without reading any reviews ( it’s just what I do ) but reading a few after the booking was made I en gonna lie I was worried and did look at upgrading to a different hotel but then thought no will have a look. Lovely smooth check In , went to the room 1404 top floor walked in and my first thought was this is lovely bathroom , shower , room and beds , awesome balcony views and Air Con which was perfect ,proof is in the pics. So we were very happy with it . Moving onto the restaurant all I’m going to say food was perfect , tasty plenty of choices and well presented again see pics. All inclusive drinks plenty of choices for the lady’s , cocktails, wines , shorts . Beer it’s ok the bar man was awesome makes his own cocktails very energetic and entertaining fun guy (I forgot his name ). Also a lot of bad reviews about the amount of groups of teenagers drinking and partying all day and night , this is true , but what do you expect ! It’s on the strip very central location and yes these kids will party ! Didn’t any of you do the same ! Never bothered me and my wife we have 3 grown up boys ourselves and wouldn’t expect anything less and all the youngsters we come across were well mannered and polite. Bad point: To the manger sort out the pool side tables there is no where near enough I found this so frustrating as you would have to sit inside in 30 degree heat , or what we done was just went out if we couldn’t get a table. Little trick if your a foursome get your table at 7 pm that’s when they feed the wolves and space is available. But 2 should stay as it doesn’t take long for everyone to come back up . Then swop and you keep your table. But seriously BUY MORE TABLES there’s people sitting on pool tables little bins. Also upgrade them. The inside bar tables also need upgrading plenty of them but very dated. The snacks are ok as well ideal for putting some fruit , sandwiches and biscuits in your room for later. In addition there is a lovely potential sunbathing area on the top floor where you could put a few sunbeds up there and people could have a chill out some peace and quiet . I think you’re missing a trick here. Other than that a lovely holiday we enjoyed it and would book again.
Перевод
6/11
Ответ от объекта размещения: Dear Guest, Thank you for taking the time to share your detailed review with us! We’re thrilled to hear that you and your wife enjoyed your stay and that you were pleasantly surprised with your room, the stunning balcony views, and our all-inclusive offerings. It’s wonderful to know that our team helped make your experience enjoyable. We appreciate your understanding regarding the lively atmosphere, given our central location near the strip. It’s great to hear that this didn’t detract from your overall experience and that you were able to enjoy the vibrant energy of the area. Your constructive feedback about the poolside tables and the potential sunbathing area on the top floor is very valuable. Thank you again for your thoughtful review and for choosing to stay with us. We’re delighted that you had a lovely holiday, and we can’t wait to welcome you back for another enjoyable stay in the future. Best regards, The Hotel Managment