Scandinavia Resort

This is a classic case of a nice-looking property with poor service that completely ruins the experience. Not recommended. I spent 3 nights here, and the stay was far from what you’d expect from a resort. I arrived late at night and couldn’t find any parking. The next morning (Day 1), I informed reception that my room door wasn’t locking and also requested housekeeping. Despite following up three times, nothing was done by 4 PM. I gave up. Day 2 – still no resolution. After repeated reminders, housekeeping finally showed up at 4:30 PM. The door issue remained unresolved. I had to go to the reception multiple times, which was awful—especially since I was with my 10-year-old child, who also felt uncomfortable with the overall situation. I spoke to the manager, who was unapologetic and claimed her housekeeping team is the best. Reception staff were polite, but nothing actually got done. I was told the hotel was full, which may explain delays, but that doesn’t justify ignoring basic services like cleanliness and room security. I spent two days with an unlocked door, constantly worried about my belongings. Update: After all the back and forth, the manager finally offered a room change. I was given a new key—but the new room wouldn’t open. I tried twice, even with the reception staff, but the door stayed shut. At this point, I don’t want to be bothered anymore. I just want peace of mind and am eagerly waiting to check out. I know it may not matter much to others, but for me, this has been extremely frustrating. I will not visit again—and I absolutely do not recommend this place.

Honestly had the best time! The container was an absolute step up in accommodation. Very clean with rooms cleaned daily, aircon was amazing, beds comfortable, canned water included. Only had 1 issue with our room keys deactivating but went to reception and it was sorted very quickly! All staff very lovley, on site restaurant was also amazing food was 5*. Couldn't of asked for a better place to stay to visit energylandia and would definatley recommend!

The accommodation was fine, I really appreciate the transfer from the accommodation directly to Energylandia - 15 minutes before the open and 15 minutes before it closes back. The only thing we were not satisfied with was the wellness. At the time that was only for guests, there were strangers who had a party there. We had to ask the staff twice before they started solving it.

It was a unique setting but could definitely use some help. One major thing is that it was 85 degrees when we checked into our room. We immediately turned the AC down to a low setting. It did not get cooler within two hours so I went to the office to see what could be done. They sent a repair guy and he looked at it for 5 seconds and said we would just have to wait another hour or more for it to cool down. It never did. We had to open the windows and thankfully it was cool at night, enough to sleep. This is not acceptable. You need to have someone that cares about the customer and if something isn't working, then fix it or move them to another room.

When we arrived at the property we had not eaten and it was late. The restaurant was closng at 10 pm and the vending machine wasn’t working. The area is just the resort was on its own area with no shops close by. There was only one restaurant and it had a limited menu that was the same for lunch and dinner. We didn’t think we would have a problem but we did. We wanted a taxi the following notbing but the taxi did not turn up. We decided to hire a car which was 9 miles away - get a car if you want to see thing.

It was not a campsite, but more of a German 'Stellplatz' or French 'Aire' for campervans only. However, the price was higher than a normal camping. There were very limited toilet facilities, although clean. The WIFI didn't work, in fact you could not even see a connection let alone get on line despite it being offered throughout the site. Friendly staff but not particularly helpful. I wouldn't recommend it.