Mercure Poitiers Centre

Great rooms, really nice place to stay

Superb staff, lovely building, quiet but in easy walking distance to the old town. If coming by rail take a taxi as it's a steep walk up.

The hotel is very central in this delightful town. Loading and unloading is easy in the one way street but parking is a short walk away in a public car park, which the hotel will pay for. built inside what was a monastery it has interesting internal architecture and our rooms were two story with the bed up some stairs. This might not suit everyone but otherwise very well equipped and a good breakfast.

Very well located. close to shopping, restaurants and many historical sites. Unusual rooms, beautifully laid out. Comfortable bed, great shower and very good reception staff.Found the restaurant overpriced with surly, standoffish waitstaff.

Room not that impressive. Only discovered it is a converted church when I logged on to ***********. But the main reason for writing this review is to point out that they protect their wi-fi with a ridiculously complicated password. (Why? At most it only needs to stop people tapping into it from the street). The upshot is that I was not able to access their wi-fi from my phone. Reception staff were friendly but basically claimed their system wasn’t at fault. Disappointing

The service was excellent and it was in a old monastery; really unique.

Despite nice, if a little worn, rooms and a convenient location, I would recommend choosing another hotel until management improves their maintenance and service. After electricity failed in our first room, necessitating a shower by cellphone-light, they finally moved us to a new room (after multiple requests), which featured a thermostat flashing an error code and a room-key reader that fell off into the hallway. They never fixed the thermostat and the room was unpleasantly warm. The coffee maker and juice maker in the buffet were also balky.

Check in and out was super fast and friendly. Restaurant is wonderful. Room was extremely clean and recently remodeled/decorated. Everything worked perfectly. Super silent. Walking distance from train station and downtown. My (minor) regret was that the pillows and duvet were not made of dawn but of synthetic material which doesn’t breathe well.

The Mercure Hotel in Poitiers was a joy! It was spacious and the older stone part of the building gave it a wonderful feeling of solidity and history. The rooms were spacious and comfortable and the staff were, without exception, extremely friendly and efficient. We highly recommend this hotel.