Отзывы об отеле Hotel Snow Peak

Ответ от объекта размещения: Dear Valuable Guest,That sounds like a wonderful experience at Snow Peak Hotel in Pokhara! It's fantastic that you found the location convenient and enjoyed the proximity to the central bus station and the scenic park by the lake. It sounds like the staff, especially Mr. Aryal, went above and beyond to ensure your satisfaction, and the delicious pasta from the restaurant added to the overall experience. Your positive feedback will encourage them to keep up the great work. Here's hoping for clearer skies on your next visit to Pokhara! Cheers to more memorable stays at Hotel Snow Peak in the future!Thank you.

Ответ от объекта размещения: Dear Mahadi Hasan Rasel,Thank you for choosing us and giving us a perfect rating. Your satisfaction is our ultimate goal, and your feedback motivates us to continue delivering exceptional service.

Ответ от объекта размещения: Dear MCPO,Your 5/5 rating fills us with joy! Thank you for your recent stay and amazing pictures clicked at Hotel SnowPeak. We are committed to continuous improvement and your feedback helps us immensely. Look forward to serving you soon!

Ответ от объекта размещения: Dear Guest,Namaste and warm greetings from Snow Peak Hotel!Thank you for providing your valuable feedback. We apologize for any inconvenience you experienced during your stay. We will ensure our staff receives proper training to prevent similar issues in the future.I would like to clarify a few points from our end. Firstly, while we do provide basic toiletries in the room, they may not have met your expectations. We offer what is listed on our online platform. Secondly, you booked a Standard Deluxe room, but we upgraded you to a Deluxe Double room, which is a higher category. Please note that room upgrades are subject to an additional charge, which is reflected in the higher rates for different room categories online.The amount you paid at check-in was agreed upon mutually, based on the room category you received. We hope this clarifies any misunderstandings that may have arisen from miscommunication or language differences.We appreciate your feedback and will be more attentive to these details in the future. We look forward to the opportunity to serve you again.Warm regards,Prashant Rijal

Ответ от объекта размещения: Thank you for taking the time to rate our hotel with 5 stars! We hope to have you back with us soon!

Ответ от объекта размещения: Dear Valuable Guest, Thank you so much for your wonderful feedback! We're delighted to hear that you enjoyed our room with the beautiful mountain view, fresh sheets, and amenities. It’s great to know that you found the peaceful surroundings and the morning bird songs relaxing — we truly believe the natural beauty nearby adds a special touch to the experience. We look forward to welcoming you back for another relaxing stay! Thank you.

Ответ от объекта размещения: Dear Valuable Guest, Thank you for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit! Thank you.