Natura Beach Hotel and Villas

As I said in the title, it would have been a 4 or 5 star review... but for the owner of the hotel. If he gets his way he will just have German tour groups staying. This time last year we came to the Hotel Natura Beach for 2 weeks. Great time, room was quiet , overlooking the Orange and Lemon trees, the staff were helpful, breakfast was beautiful, 10 buffet dinners and 4 set meals. Buffets were spoiled by the German tour groups. A lot of people thought that! But, we booked again for this year, at first everything was good apart from the Germans stealing food from the Breakfast Buffets. The breakfasts are still amazing! Evening meals were 10 set meals and 4 Buffets. Was this because of the Germans stealing from the breakfast buffet? We were looking forward to booking for the same time next year... Then a few days before we left the German tour groups decided they would have a late night party with 'Thump thump' music, drinks and floodlights on the tennis court. The owner was all for this! So much for the hotel being 'quiet and peaceful '. The staff were still good, it wasn't their fault. But if this is the way the hotel is going, they are going to lose a lot of repeat customers, but seeing that he doesn't want the British there...

When it is being used to hold parties, and exercise classes, only for the German Tour Groups. Yes that is right, despite all the promises of quiet relaxing, avoid the noise of Polis, the owner is allowing German tour groups to hold parties on his tennis court. Hotel website “Peaceful and relaxing holiday close to nature” “Offering tranquillity” “Away from the noisy traffic and activity of the town” “Right ambience for peaceful and relaxing holiday close to nature”. What it should say is expect noisy night parties held on the Tennis Court, hotel provides lighting and music. Expect your sudden peace to be interrupted by thump thump blasting music during the day, while some select guests exercise on the tennis court, to blaring music. Did complain was met with this response I will upgrade you to a sea view room, party was arranged to start at 21.00 at night, (one of the tour group was asking where the party was, and was given directions by the receptionist) it was now around 21.20 the staff will help you pack up and move, this was 3 days before the end of the 2 week stay, we had requested a room overlooking the garden, and not a sea view. (the garden rooms get the sun from sun-up until around mid afternoon, are sheltered from the wind, the sea view rooms do not and when the sun gets round, it is often with a cold wind). Owner also offered to refund us, never happened. The receptionist said it was only for an hour, the owner said he had given permission for it to go on longer. That to me indicates and he was told this that the party was going on well into the early hours of next day, and there would be more in the coming days, not a one off. Another excuse was because they were a new tour group who had just arrived, they were getting to know each other. Asked him why he would not provide a room at hotel to hold a welcome meeting, his response was he was "not having this sort of behaviour inside his hotel". His residence is well aware from the Tennis Court. When I said could I get the recently arrived guests together, mainly British, would he allow us to do the same thing, there was a very firm NO! Not that I would want to engage in this. He was point blank asked if he favoured German guests, yes was the reply, and he indicated he was moving to only accommodating German guests, at the hotel good luck with this! I then got the we should not have booked a room next to the tennis court, because in every country there would be noise from people playing tennis because in every country tennis is played all day and all night when there is a Tennis Court. Had not brought this up before, BUT decided to query why the tour groups were allowed to ghetto blast music to exercise again on the tennis courts around 16.00, forgot about this from last year, but reminded when the peace and quiet was shattered while sitting by the pool one day. Apparently he is fully aware of this, said he could no longer avoid the upkeep of the tennis court.

We have just returned from a week at one of the villas at Natura beach. There are pros and cons about the resort but we had a lovely break. We arrived in the early hours and our villa keys were left in an envelope with directions at reception. Upon unlocking the villa we realised the aircon only worked when the key was in a slot so it was very very hot and we were also greeted by a large number of ants in the bedrooms, bathrooms and on the kitchen sides. After speaking to reception in the morning I was given some ant spray which worked however they still found ways to get in during the week (along the built in wardrobe, next to the fridge, in the shower and in joins by the doors) but using the spray resolved this. Other than our unwanted guests the villa was great! Spacious, quiet and with a good size pool (that was cleaned around 9:30 every morning.) Bearing in mind it was the first week of the summer holidays it was so quiet which we were pleasantly surprised about. There were times it was just us at the beach, at the playground and on our final day we used the communal pool and had it all to ourselves too. The resort is about a 20 minutes walk to Polis, there isn't a huge amount there but there's ample choice for an evening meal, great little ice-cream shops and a good size supermarket. We hired a car which enabled us to explore further and we are very pleased we did. We ate at the hotel for lunch on our last day and for 2 adult, 1 childs meal plus drinks we spent €33 which was great value and very tasty. There are 3 pools at the hotel which villa guests are welcome to use, along with a small playground and the beach which was lovely. We had a very late flight home and were extremely grateful for the late checkout option when I spoke to reception, thank you for this it meant we could enjoy our final day.

I wanted to escape on my first solo trip since losing my husband in May 2023. I wanted peace and tranquility and that’s what I got. The scenery/sunsets and seascape are stunning. The weather HOT. The staff : absolutely lovely. (Florentina/Carmen) nothing is too much trouble. I would definitely return The entire place is very well kept and the grounds are beautiful and fragrant. Rooms are basic but immaculately clean

The view is amazing. Plenty of sunbeds. Kept clean. The bar staff are attentive. Peacocks a bit noisy. No entertainment which was lovely. No noise. The rooms need updating but kept very clean. The air con was a blessing when it was very hot out.

There are good and bad points about Natura, lets begin with all the posatives, No1 ..accomadation is excellent, it is what it is, yes you could say a little modernisation is required, but that would be your own oppinion,it definatley fits the star rating.. I read below about the ants, there not killer ants they dont bite and it is not an infestation as people have commented, look around you the enviroment you are in,.. the gardens,.. the vast beutifull maintained lawns..you have to expect some sort of animal life, I hear no moans about the lizards that you would see scurrying about, the sparrow hawk that is always in attendance and of course the residential cats that we are told not to feed, but be honest,.. we all do,.... hence attracting the ants to the odd snip bits left on the floor before the cleaning team get to do there job. No2 the staff... from the managment team to the gardeners, everyone was very welcoming and polite, I could name you all😍😍 if you talk to them they will talk to you, remember... you only get out what you put in. No3 food, "excellent" ate there most nights and never left the resturant hungry, most things were cypriot, but as we were in Cyprus you would expect that, breakfast was vast, ......a wide choice of fresh foods to be had. I could continue and write war and pieace about Natura, but I think you get the jist of what Im saying. Now the bad points..........uuummm, o yes, you need a pair of beach shoes to get into the sea due to the stones.😂😂 If you are looking for a relaxing holiday where you can completly recharge your batteries in the company of great people you have to visit Natura, were definatley going back next September. Thankyou all at Natura ..from number 37👍👍👍