Melia Century Hotel

I booked a king size bed in a historical room. It was amazing. Gorgeous 20 foot ceilings in the bedroom and bathroom with a sky light privided space and natural lighting . I had a balcony looking onto a hisrorical landmark. Antiques everywhere adorned this quaint hotel. I felt like I was back in time 100 years. The photos on line did not do this hotel justice; here are some of mine. I would stay here again in a heart beat!

When we arrived to check in we were given a room that the bed was so worned out, we couldn't believe this room was assigned to us. My husband went to the lobby and told the receptionist and she placed us in another room that was much better, the bed was comfortable. We cant emphasize enough the need in these days that every rooms need a small refrigerator and a microwave. We appreciated the elegance of your Lobby and the very good service & good meal at the restaurant (B) at the Melia. This place, is a hotel not a motel, treat it like wise. Respectfully yours, Mr & Mrs C. Batista Please confirm you received this review.

Buena opción para visitar en Ponce. Se pueden mejorar algunos puntos.

This is an historical, beautiful building that can make the experience better with a very few details. We had no covers on our bed, just a thin flat sheet, not enough towels, and details like that that can be easily fixed. Lovely place!

Very outdated facility. Issues with the hot water, broken elevator, stained room carpets, no room phone, no iron machine, uncomfortable matress. The only thing excelling is that employees are very nice and customer services is good anytime.

Location is good, beautiful building. Issues: no hot water, poor cable TV reception, room was not ready / available at 6 pm, bar was closed, security was not apparent.

Over all it was a good experience but we didn’t got told that it was not hot water to take a shower the elevator wasn’t working ( but was ok ) and no WiFi

I don’t know where to start . This Hotel is old and has a lot of history . First the front desks person needs to retrain in customer service . Then the elevator is antique and small only 2 person per ride, it felt unsafe made noises , we were not the only ones saying this . So we used the stairs every day. Then the 1st room the door was open , like open with the TV on and lights all on, the the door knob was broken , then we went to change the room and the front desk personal was again with an attitude to change it like she did not believe us. but she did changed it. By the way you only get one key. The second room was missing the sheets . The only personal that actually cares about the hotel is the housekeeping team they went all out to make us feel good. The hotel again is an antique hotel that needs a serious make over . It’s a great location, but this area is currently undergoing a facelift. It’s a shame that my family never felt safe while staying here.

Room floor was dirty. A/C was very noisy. The room in general was run down. Definitely overpriced. Awful experience. Will not stay here again.