Alegria Colonial Mar Mar Aquafun

Aceptable

Unfortunately a regrettable stay at this hotel and without even entering my room had been told that the pools were shut due to chemical balance to then be told hours later after saying this to staff is unacceptable as it was not advertised everything was shut was suddenly available as the manager had got lifeguards hired. This being said the external of the hotel is undergoing huge building works and you are launching next to a building site in which I was woke up by kango machine at 7:30am. The forklift drives through the open sunbathing area with children playing ball. The Harris fencing is blowing and falling into the area in which the children walk how experience is extremely disappointing. Besides these remarks the pool is freezing. Staff found to be very rude and unhelpful, snacks in all inclusive include a cup of crisps and a small cup of peanuts. Trying to find some positives, food is fairly basic but something to find to eat. The bedrooms are clean and comfortable will be at basic. Location is fairly far out but has what you need. Overall, I would never visit this hotel again. I would advise other people not to would be my personal opinion. I’ve complained to the hotel and my travel agent and utterly disappointed.

We went as an extended family, grandparents, parents and children aged 13, 9 and 1 all British (only mentioning this because of other reviews). Having read some of the more recent reviews my sister and I were a little concerned 🤣 but we didn't need to be. Rooms - The hostel is lovely air con working in both sea view rooms, my parents had an apartment the air con wasnt working and they gave her access to another room that night and allowed them to move in the morning as it was quite late by the time she reported it to reception (they couldn't fix it). The room cleaned daily and beds made. Air con was great, level 1 is most powerful and 3 the least, we had to turn it down at night. Enough room for all clothes, balcony, Fridge and kettle. Pool- we always managed to get 8 sun beds every day put towels down as went into Breakfast (8.30amish) and came straight to pool from there, if you couldn't get them first thing always people leaving at 1ish for lunch and always quieter when lunch or ciesta time. Life guards great kept everyone safe slides perfect to keep kids entertained. Always saw the pool being cleaned and there really was no issue with sunbeds if your up at a reasonable time. Kids club - this hotel is primarily filled with Spanish families, however on a day later in the week the happy team came up and spoke great English so my 9yr old decided to give it a go, all the children were Spanish but two of them involved my daughter and were talking through hand movements she loved it so I can't fault it. Restaurant- The key is to go nearer when it opens we went to breakfast between 8 and 8.45- breakfast good choice usual to what you find at any all inclusive. We generally had lunch when it was snack time 11.30 - 1pm and you can take out to pool - hot dogs, burgers, chips, chicken nuggest, toasties and fruit. Lunch was 1.30 till 3.30 again if you want to go it's better earlier as quieter but very similar to what is available in the evening full salad, fish, meat, bread, chips, pasta usually paella. When you see any ques it is just too get in and get a table they go quickly so I wouldn't be put off. Snack again at 5 till 6.30 which is pancakes, toasties, pastries, fruit all agakn able to take out. Dinner 7.30 till 10.30pm - similar to lunch we always aimed to get there by 8ish as it was quieter. Over all we always found something to eat. Food was hot being replaced all the time and although it got busy it was just you had to wait to get to everything you wanted to! We ate out once as a treat but other than that everyone was well feed for the week. Hostel staff - Receptionist staff, entertainment staff all spoke English no problems. Bar staff spoke enough to get by, everyone was polite absolutely no problem at all. The entertainment was in Spanish but we only watched it one or two nights and the ones we watched it didn't matter at all! Area - this is a quiet area, but there is a beach out of hotel anad you can rent sun beds but the beaches

Just got back from spending 9 days here and if you are British and have young kids that like evening disco and go to kids club I would avoid as it is only ever Spanish spoken and if it wasn’t for Dennis from the animation crew we would never of known what was going on and he went out of his way to get the British involved but when he had 3 days off there was never any British people involved in any daytime activities so a massive thankyou to Dennis he was a top guy and so good at his job As for the hotel the pools are great and rooms are very nice but the air con is very poor. We read few reviews about poor cleaning but from what I see the cleaners are working 24hourd s day and is very clean. There is nothing really near by other than souvenirs shop over road. And I paid for 9 days all inclusive but could not use it on last day unless I gave up 40 euro deposit which inrather angry about and will be taking up with jet2. All in all had a nice time there but won’t return to hotel unless they sort out the entertainment language as my kids were very disappointed

What difference a year makes last year had a great stay this year with extended family a big disappointment, hotel couldn’t cope because it was full. Long queues to get in the restaurant pushing and shoving food on the floor raw cold food and tough meat dishes .The restaurant staff worked hard under pressure especially with air on not working. People don’t like queuing in restaurant or bars queue jumping a system needs to be sorted out.Slides and sun beds management take towels of beds when you are not there supposedly after half an hour then disappear leaving lifeguards to take the confrontation of the guests,slides sometimes manned by the life guards when they are not on phones or talking in groups small slides kids climbing up the wrong way when unattended. Pay 50 euros if you want to keep your room otherwise no shower available 10 euros to keep all inclusive on after check out 12oclock. Won’t go back again .🫩🫩🫩🫩

From when we first arrived at reception and all through the 5 day stay the staff were very courteous and helpful. The apartment was spotless, bedding adequate, the only slight negative was not enough kitchen equipment. Would stay again in a heartbeat. Close to shops and weekly market .