Borgo Della Marmotta

Beautiful property. Safe and quiet. Shower was over the bath, which was a bit inconvenient.

We booked 4 nights at the end of a 10 days in Umbria. The other two places where we stayed were excellent and we hoped the Borgo would also be a good choice. Sadly, it didn't live up to expectations. Despite the emphasis on it being a "home from home", the owners - who were only in evidence our first day - didn't seem to be "hands on" and their staff [with the exception of the ladies at breakfast] appeared to have little interest in looking after guests. This may have been because it was the end of a busy summer but we left feeling distinctly underwhelmed. In addition: 1. Our "superior" room [7-6] which bore no resemblance to any of the website photographs/descriptions. It was small and so dark that we had to turn the lights on in the middle of the day. The double bed was two singles pushed together, there was nowhere to sit and the bathroom needed a complete re-vamp. As the room is close to a busy lane, there was a lot of traffic noise and we could also hear the guests next door and below us. Small touches like providing bottles of water and umbrellas would have been nice and the absence of mosquito netting on the window was surprising. 2. The restaurant. We had dinner on our first and last evenings. On the second occasion, three of the main courses on the a la carte menu were unavailable so the choice was very limited. Service lacked attention to detail - this included being shown to a table for two with only one chair and left to find another one ourselves! We had much better food and service eating out in Spoleto and Montefalco. 3. Outside "events" and how these impact guests. On the Sunday there was a large lunch in the garden close to the swimming pool. Guests were given no warning of this and it was only apparent from the preparations which began during breakfast and continued all morning. Once the party started, the noise and numerous small children coming to play round the pool made it impossible for guests to use the area. When we mentioned this to reception, the response was that they hadn't expected so many people! However, as one of the staff said there are often "events" at weekends, the Borgo needs to think about how these affect guests - particularly as it claims to offer a peaceful and relaxing environment. Based on our recent experience, we are unlikely to stay there again.

Lovely place! We had a lovely stay here- the place is lovely, very quiet and beautiful. The staff was very helpful and nice and the rooms very cozy and clean. We will definitely come back!

Lovely old property and nicely renovated, but sadly fell a bit short of my high expectations, given the price. The hotel is somewhat let down by the facilities and service. Poor wifi, poor mobile coverage, plumbing issues, no water provided in the rooms (unacceptable) and the breakfasts were limited and boring.

Our stay at Borgo della Marmotta was amazing. The staff across the hotel were incredibly welcoming and friendly, the food was excellent and affordable, and the property and rooms were tastefully decorated and kept spotless. I couldn’t recommend it enough. Renting a car is highly advisable, as transport links are poor and hard to navigate.

Two nights at Borgo Della Marmotta. Vey appealing rural setting in Poreta, in close proximity to Spoleto and Spello. Great base to explore the southeast corner of Umbria. Helpful and friendly hotel staff. Lovely grounds and pool area. Communal areas and rooms on the property. Restaurant and breakfast area a short distance from accommodation. A couple of issues - the wifi in our room didn’t work ( was unable to be resolved by staff) - and as the mobile coverage was also patchy, one would have to walk around towards reception area to get any data access. The restaurant food was excellent, but apparently only changes the menu once per week - again, normally no big issue, but when we arrived, there were already three items taken off the menu, and the following night, a further two items were removed - with an already relatively limited selection, the options were limited. Lastly, there were numerous mosquitoes in the area, which meant that without window screens, windows needed to be closed - potentially ok if air conditioning functional, but alas, the hotel doesn’t turn the a/c on until summer. Sounds like a bit of a whinge, but we generally enjoyed ourselves and have favourable memories.