Quarterdeck Inn Port Hardy

Dishes in our kitchenette were cleaned poorly. The kitchen supplies were absolutely terrible. Will never stay here again.

Well the location is nice right on the water and close to shopping, room was a nice size with kitchenette in it for the 3 of us and the price was fine ,off season .you get a continental breakfast which is very nice , but with that being said carpets were needing replacement, painting to be done throughout the place and a bigger tv in room we only had a 32” in a cabinet. Also we arrived at 3:15 pm and were told by a young lady under no certain terms check in is at 4 pm , I was dumbfounded by the comment it was not even busy but I would understand if it was on season cheers

Very nice location, staff are polite and friendly. Good continental breakfast. Magnetic cards to unlock the room doors are finicky and needed to be reactivated many times; if you do one others stop to work. So bring them all at the same time. This was a minor annoyance compared to the excellent services provided at this well located hotel.

We booked the room with fireplace and jetted tub but the fireplace didnt work and the front desk person said " i dont know when we asked about it" Not a huge deal as the heat worked well, just a little less ambiance. The rooms are very big and gives them a luxurious feel. Nice big windows with a view of the marina. The pub was closed so we ate in town. The room is very clean and comfortable. Breakfast was really good with a nice variety of eggs, bacon ham, sausage yogurt cereal coffee, juice etc.... Would definetly stay again and recommend it

Mediocre expirience. The fireplace in the suite didnt work. The fan in the bathroom didnt work. The front door sometimes worked. When i went to checkout, the front desk person wasnt there, waited for about 30 minutes, still nobody. The house keeping staff searched the building for the front desk person, they ended up having to call the owner to find them. I ended up having to leave without checking out because i didnt have time to wait for the person at the front desk to show up to their job.

Must be new owners. Restaurant closed. Breakfast choices are cold egg rolls, cold hashbrowns, spam on bread. No muffins, no yogurt, no bananas. Shoddy

Upon check in I was notified that the pet charge is actually per NIGHT not stay as stated on the ******* site. The room itself was clean with limited items (no microwave, fridge barely cold even thou turned up), the carpet was disgusting. I understand a “pet room” but this was disgusting. When I mentioned it to the front desk was simply told I know. I paid $300 for 2 nights and this hotel wasn’t worth half that. The outside is green, the windows (beautiful view) were filthy so you didn’t want to look at your view. Sad to see potential with no up keep.

Within an hour of arriving, we decided to stay an extra night. The receptionist advised I book a second night on ******* and come back in the morning to confirm the extra night with the day staff. I did so and was told I needed to first move out of the room and move to a different room because the rate for the new room differed from my previous room. I suggested it would be easier for me to pay the difference. She said that was impossible but assured me our new room would be ready by that afternoon. This type of inflexibility and refusal to meet my seemingly simple request reflects very badly on the service level offered at this property. Moreover, not once was there an apology. Needless to say, we will not book here ever again, nor recommend it to friends.

Even though I had confirmed an additional day booking, when I arrived they stated I would have to move rooms for the additional night - not what they stated over the phone