Regency Inn Porter

Property managers must improve customer service. Blankets had holes. You get what you pay for.

It was ok to many people hanging around out of the rooms late drinking and doing ***** I would not recommend any one stay here

It was advertised as having a hot tub. It does not. I filtered my search for a hotel that had a hot tub. If you want one you get a room with a Jacuzzi tub. This was so disappointing.

******* screw my whole trip and I waisted about 4 hours and two hotel the first one would not honor the contract and the second one was not what I booked for after ******* told me they were the same amenities but we're not. 3 slept on cots at my son's house and my wife on the couch and were cut our trip a day short due to ******* screw up dealing with foreigners.

Pool was not up and running!! Abound vehicles !! Abound Dogs!

I made a reservation online, when I arrived at the hotel reception, that reservation did not exist, I had in my hands the confirmation and a person of the review did not get it in their records. This is uncomfortable, because I can't trust online reservations.

Took photos of MISSING light fixtures, HOLES in wall for outlets (?), RUSTY, un-utilized toilet tissue fixture, a USED BandAid left in shower enclosure, stuck to the wall, shower curtain too short in length AND width, locations where paint had been scraped/rubbed off, ice buildup in fridge. Called & requested a smoking rm PRIOR to arrival, was reassured one would be available - apparently NOT. The ONLY positive I can acknowledge is their choice of desk chairs.

The staff seemed to always feel inconvenienced whenever we said anything to them about the room.

The first room we were given didnt let us in because the lock wasnt working and roaches were coming out from under the door. The second room had cigarette holes in all blankets and furniture. And the fridge door fell off when we tried to open it. The third room had cigarette holes, no working smoke detector, broken wall plates by electric sockets exposing whats inside the wall. And while sitting on the couch I felt like I was getting bit but couldnt see anything. The pool had large chunks of mud in it. The breakfast that is being advertised online is not available either. We checked in at 6pm and left by 11pm because we didnt feel comfortable. Found out the next day they charged us anyway.