Hotel Patio Prague

I wish I could give 5 stars! The stay was comfortable and the price was reasonable. However, the check-in process needs revision. We waited two hours after check-in time for our room to be ready—unacceptable in itself—but made worse by the fact that it was merely an error in their electronic system that prints your cards. Check-in should be optionally through the electric kiosk OR at the front desk across the street. Really doesn’t make sense to not have an in person back-up option for checking in.

Very clean and well located. Important to note that it is next to tram line so if you are a light sleeper--not so great. Hotel cannot do anything about that obviously. Booked through ********** so did not get some of the information needed to get into hotel (the code required for instance) and called several times before I was able to get assistance. If I had been in a hurry, or it was raining and I had a lot of luggage, I would have been very upset. It is an easy fix to ensure that the person arriving has the code to get in. Also the kiosk when you enter the lobby requires a reservation code that is not known (and different) to someone who books via ********** booking code. So, could not check in without contacting someone.

Very nice place!