Kokomo Botanical Resort - Caribbean Family Cottages

Beautiful property and room. The restaurant was excellent. Really great value. Very helpful and friendly staff. I can’t recommend this resort highly enough.

There were issue from the start. The room was dirty ! It looked clean until you walked on the floors and your feet got dirty I don’t think under beds have ever been vacuumed. The amenities that where there ie full kitchen grill beach chairs well this doesn’t exist. We had to ask for new pots and pans as the 4 that were provided were nonstick and peeling so badly you couldn’t cook with them without it all ending up in your food. There were 2 spoons and the knives were either bent or so dull you couldn’t even cut with them. There were no storage containers or bowls to mix anything in half the shelves in the fridge were missing. It said that a grill can be provided upon request but what they don’t say is that you must supply the charcoal and lighter fluid. I have never stayed in a place where that was our responsibility to supply and it’s quite costly at the store for charcoal and no lighter fluid to be found. So the grilling was a bust as well. The beach chairs that we had to ask for where horrendous they were so rusty, you couldn’t even close them. We were told to just leave them on the beach if we couldn’t get them closed that was ridiculous. There was parking issues but that was the least of the problems . Although when we asked for the new pans they were provided the next day the grill was brought up to the porch the housekeeper came every day but still didn’t clean very well. I found the staff pleasant and helpful but was disappointed in the overall condition of the place

We had an awesome time in TCI and the resort made our visit so much more enjoyable and memorable!

This place is very quiet. My family loved the bungalow style place to stay at. The beach is 3 min drive from Kokomo by car, if you don’t have your own transportation they will drive you there. The beach is beautiful.

Property and staff (especially Wenie and Makr) were great! Very pretty property and each unit is clean and it’s nice to have a little kitchen with price of food being very expensive in TCI. There is a food store & pizza place less than 10 min walk from property but nothing else around. The beach shuttle is great but wished they would go to one other beach for a change (we didn’t rent a car).

Beautiful spot with a nicely laid out small space for a family of four. The grounds are lovely and the pool and hot tub are relaxing. The only downside is the location -- need to drive (either in a taxi, the shuttle, or a rental car) to get to restaurants (other than the one resort restaurant) and beaches. But it's all super close so that's not that big of a deal. Everyone there was incredibly nice and helpful, especially Wenie.

This will continue to be my go to resort when I visit TCI. Everyone was VERY accommodating and you truly feel at home. Wenie and Ruthsre excellent ambassadors for the property! Very intimate and natural beauty!

This was our second time staying her because the first time we had such a great experience even tho the restaurant was shut down the first time we went which was 2 years ago. This time everything was fully open but they still didn’t update anything in the house like the shower head which sprayed the water straight out so the bathroom would be soaked and the only way to shower was by putting the shower head in the corner making it very uncomfortable. That was my own fault cause I knew it was like that 2 years ago but I assumed it would be fixed since it’s a very simple thing to change. The real issue I have was that I booked 2 adults but last minute I had 2 other adults joining me which shouldn’t be an issue because it’s a 2 bedroom cottage which sleeps 4 adults but when we got there they charged us $600 extra plus $100 more than what my ******* account said I owed and they said “because I have a membership with ******* I got a discount” but I still had to pay the resort price which I thought was very shady. I understand paying extra for adults if you need extra accommodations or if something was included but we paid for the 2 bedroom and nothing was included like breakfast or resort excursions or resort amenities beside the pool so I’m very confused and frustrated as to why and what I was paying $600 extra??As returning customers I was very disappointed because they didn’t even try to help us and in the end it was not worth the money I paid for. Never again.

Great place, staff wonderful great price and clean rooms. They could have more on site to do but other than that. It was great