Geg12345
10 июня 2025 г.
We have been frequenting this hotel since 2016–17, drawn initially by its reasonable pricing, excellent service, warm hospitality, and great amenities. Back then, everything felt new and thoughtfully maintained. Unfortunately, in recent years, the hotel has consistently raised its rates without any corresponding investment in renovation or upkeep. The property now shows its age like bathroom fixtures are outdated, towels are visibly worn, and overall infrastructure lacks modern upkeep. That said, the staff remains the hotel’s greatest asset. Their professionalism, attentiveness, and continuity are truly commendable. The on-site restaurant continues to impress, and I have rated it a solid 5 out of 5 in tripadvisor. However, one issue that deserves urgent attention is the availability of hot water. Guests are instructed to waste large volumes nearly 10 buckets before receiving hot water, due to centralized heating and the need to flush the pipelines. This not only feels highly inefficient but is especially troubling from a sustainability standpoint. In an era where water conservation is critical, such practices are difficult to justify. I hope the management takes these feedback and prioritizes improvements making value for money for customers
Перевести