Puerto Aventuras Hotel & Beach Club

I love this place but it can do with some upgrades. It’s the first hotel I like to stay at in the riviera Maya, not pretencious and also not an all inclusive. Very family oriented and quiet. The rooms can do with some upgrades, the table lamps are rusted and there’s some paint peeling in the bathrooms. Overall I love this place and want to come back!

The location and ambiance of this property is fantastic! We loved the staff and the room was lovely with a balcony . The balcony had a jacuzzi tub and close enough to hear the ocean. We are going back our first opportunity!

Nice location and amenities but lacks an elevator. wonderful hot tub on the outer balcony.

I enjoyed the peaceful and quiet atmosphere that this hotel had to offer. The property could use updating but I really have no complaints.

This is my third time staying at this property, and as usual, the experience is great. Staff is friendly, the location is great, the property is clean, food is good, and most importantly, the beach directly in front of the hotel is always clean and free of sea**** due to the reef and rock formations that are a few hundred yards out. It is not super fancy, but it is a great option to travel on a budget. Prices are very reasonable and all the facilities you can think of are within walking distance; about 20 restaurants, dolphin and manatee activities, charter fishing, golf, bike riding, medical facilities, bike and pedestrian trails, jet ski rental, you name it.

Shaving staff, food, beach .. pool was very hot and kinda dirty but that’s it .. everything us amazing!!

It was our 3rd time in this hotel, but definitely the last! Everything changed : pool is disgusting, beach chairs and wood tables on the beach are dirty, sticky, with stains, chairs are ripped, never cleaned. The menu at the restaurant NEVER changed in 3 years, only the prices increased though. It’s full of screaming children so if you want to relax, it’s not possible. There are external members who can access the private beach with a fee, all of them were complaining as the quality changed and the service is not good anymore. Only ONE good thing : the staff is really nice. No more this hotel for us.

The resort was wonderful. We enjoyed our stay. The one small complaint was the noise level was a bit high on the inland side but to be expected at that location.

Had a one night stay here before our condo was available and it was super nice and convenient great location close to everything