Blu Galapagos Sustainable Waterfront Lodge

就在海邊，去哪裡都很方便，房間很有特色

The Jr. Suite (Marchena) is very very small. Like 250 sqft. or less not including balcony. The view is nice but definitely not a Jr. Suite level room. Jr. Suite should have a separate sitting area, but this room only has 1 small chair. The website also advertised with King bed, but in reality it’s a Queen bed. When we complained to the reception, they said the website is a typo. We requested for a room change within the same category. But instead the hotel offered us to move in a king ( this option leaves no space to walk) or downgrade us to Superior room. I have never heard that a hotel’s practice to resolve the issue is downgrade its guests. Sound insulation is also poor. You can hear people walking and talking outside. The housekeeping is very responsive, perhaps this is the only plus for our stay.

We received a ground floor room. The space between the door and floor allowed small reptiles inside the room. We had a lot of the and we asked the receptionist for help. She came with a RAID spray and made the reptiles dizzy, causing them to fall from the ceiling. We were scared of the reptiles and we asked for a room that has the space between the door and floor sealed. Some rooms are reptile proof. We received a room upgrade and all was well. However, when we checked out they asked us to pay 40$ for “damaging” a water bottle inside the room. First of all, we did not damage the bottle and 40$ is an outrageous amount for a 0.5 flask.

The resort is beautiful and the staff were very helpful and friendly. We ate at the restaurant a couple of evenings and the food was delicious! The breakfast wasn't included in our rate (and was $30 each to add), but there are great restuarants very close to the resort. Would definitely return!

Never book it! Unfortunately, our stay at the hotel was disaster. First of all about the hotel, we paid 640$ per night and they even don’t have a tooth brush in the bathroom. They tried to have cozy rooms but they probably didn’t want to spend money for that, so the rooms are very poor. Second day of our stay, police came and closed the hotel because hotel didn’t paid taxes for many years. The policeman allowed us to stay one night, because they respected our situation of inconvenience and we spent the night with packed suitcases in the tiny room which they call suite. All this time, hotel owners only told us that we had to move to another hotel, nothing more. In the beginning they were talking about to give us only one night stay. We reminded them that we paid more than one night, actually 4 nights more and we had to fight for it endlessly. It’s unbelievable that they dared to left us in the street. Next day, early morning, we had to move to another hotel, because police already was there to lock our room too. They took us by taxi and then water taxi(boat). Finally, we arrived at the new hotel but no-one talked us that the room wasn’t paid and they only paid after one day. We had to wait hours to get some room, it was horrible. Finally, they promised refund for the rest of the money but 2 months left and we still didn’t get it.

The good: The view from the room was wonderful! They speak English pretty well Room is light enough Bed was comfortable. Pillows, not so much. The not so good:: 1) safe that says to set the code, open the door and press the red button. There is no red button. 2) Shower is barely warm 3) No phone in room. So if you need something at night, get dressed to go tell them. 4) If it is hot outside, expect to come back to a hot room because you have to turn off the air, when you leave. It does cool off pretty quickly though 5) our toilet stopped up at 10 pm. Get dressed to go down and tell them. Did come quickly though 6) Food was ok- not great We were here with a Viking cruise extension- so no real choice of where we stayed

Excellent place to stay on the water! Saw sea turtles sitting at the restaurant, room was clean and good wifi also. Will come back!

The location is beautiful. I was able to watch the sunset on the dock, the rest of the property is in the mangrove, and the attached restaurant was fantastic. This would be a great place, if I was able to get either rest or relaxation. There is a discoteca right next door that blasts music until late at night. The reception area for the hotel is not at the front, but right next to the doors of several rooms. Thus, this is a meeting place for many people and is constantly loud. There was not a quiet moment in my room for the 3 days that I was there. If you are looking to unwind, look elsewhere.

The waterfront and mangroves are beautiful. The staff is friendly, but clearly not excited to be there. The hotel is neighbors with a nightclub that has a bass line that can move furniture, and does until all hours of the night. Reception is in the middle of a bunch of room entrances and is constantly noisy and apparently the meeting place for all groups of all sizes, at all hours of the day. The place is noisy and not relaxing at all.