Arrived check in and reception was superb,guy really helpful and friendly,got to the room ground floor one bed apartment,slightly underwhelmed,hardly closet space,thank god I brought my own hangers… Room really clean upon arrival small terrace along the front facing the street (hedge for privacy) ,back way facing the pool both areas shaded nowhere to give towels are decent airing to dry. Also the gate on the front bangs when closes,people need to have the common sense to hold it till it closes rather then just slam it shut and it clatters.. hotel maintenance could maybe put a slow close gate up. Pool area spotless the maintenance guys who come round each morning and clean the pool are amazing,and very very thorough,as are the grounds man who sweeps and mops the floor,there are some trees along the pool side outside the apartments and the one near us shed its leaves and birds was in it so bird poop at times on the floor and beds,I asked the lady who cleans the pool handles to clean the beds which she did as they was covered in bird poo.. house keeping,not the best in terms of how many visits,they come every 2 days and bed changed every 4 ours however didn’t turn up,we checked in the the Sunday and they came the Tuesday at 4pm (tad late in the day) then come Friday evening I had to go to reception on the way out for tea and explain housekeeping hadn’t turned up so they offered us toilet roll and clean towels,i said I may as well wait now until tomorrow,well by midday on the Saturday they still hadn’t been and you could see two walking around the complex cleaning other rooms so I phoned reception who said they would speak to the house keeper,anyhow another phone call and a visit to reception someone came about 4Pm,he did a fantastic job and yeahhhh we had clean bedding.. of which I did think my bedding felt damp in the week and I did think it might be coz of towels on the bed after showering etc,but I got speaking to a lady in the pool and she just happened to say she thought her room felt damp including the bedding… so it might be the air con as it’s very very good.. sunbeds… no sunbed wars in early July which is fab ,yeah the odd few yet reserved but hey no it happens,the lifeguard however is very good,if he clocks clocks empty sunbeds and their empty for 1 hour he will remove the towels and leave a note,I saw this happen when a group of 6 people when walkies and came back about 2 hours later and they looked shocked when a group of friends where on the beds.. poolside snack bar could do with opening an hour earlier,they don’t serve food till 12.30 and if your someone who doesn’t do breakfast it’s a long time to wait till 12.30 to eat.. highly recommend the poolside pizza very nice.. overall I would stay at this hotel but only for 3-4 nights.. staff are amazing and pool area is nice and it’s in a fantastic location.
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