Money went missing from our room gradually over the week. We felt that this was an inside job because money only went missing after our room had been ‘cleaned’. Initially we thought that maybe we had misplaced the money, it wasn’t until our purses were almost completely emptied that we realised the suspicious nature of the incidence. Everyday day we noticed our suitcases were being rearranged as if someone had been rummaging through our things and we thought this was strange. We also noticed that despite cleaning staff coming into our room most days, our room was still dirty and little effort had been made to clean. It seemed to us that the member of staff entering our room was going through our personal items and not cleaning. The money was only kept in the room during the day, when staff enter rooms to clean, and the money was on our persons in the evenings. No jewellery, electronics or valuables went missing from the room, only cash. When we reported this to staff, we felt that the manager that we spoke to was rude and quite unhelpful, we felt they could have done more to support us. After reporting the incident, we saw the same cleaner we reported loitering outside our apartment block which made us feel very uncomfortable, although she did not enter our room that day we would have appreciated her cleaning a different part of the resort and not outside our room. We felt very uncomfortable and unsafe the rest of our stay. Our room was no longer the safe space we hoped that it would be. This incident was reported to the police, who were very helpful. However, we have since also seen many other reports and reviews of a similar nature.
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