Iberostar Costa Dorada

I did not stay at the hotel with you I have to pay again because trip. Com lied to me when I was there at the hotel they did not keep my reservation like they told me I book for two adults and kids stay free laying to me because it wasn’t like that. All I want now is my refund back and the money that I had to pay for my son all because trip. Com lied to me That’s not fair I want my money back

Excelente hotel y muy buena comida

So the good first: what a beautiful resort! It is right on the beach with amazing trees and shade, very beautiful courtyard with huge swimming pool, an abundance of delicious food and more beverages than you can drink! Everything was so clean, spotless! The ground was beautifully maintained. Very nice and helpful staff (except our bellhop was insanely rude, all others were fantastic). We really liked a few of the staff and had a good time laughing and talking with them. The Japanese restaurant was amazing! The staff and cooks were so full of energy and had so much fun with everyone we laughed so much and the food was incredible!!! …now the bad: our room smelled so bad the entire trip, like mold/mildew, like the A/C wasn’t clean, no matter how much I aired out our room the smell persisted. It made my time in the room not so pleasant. Also, we had a room on the outer side of the resort, so from our balcony the view was so trashy and loud because we were facing the neighboring resort kitchen or something, and the balcony air smelled like sewage a few of the days (not sure what that was about). Normally I love sitting on a balcony and reading, but this was not pleasant because of the constant noises (literally 24 hours a day it was so loud we couldn’t even let the sliding door open!) So, all in all it was a nice resort, I just wish our room didn’t stink so bad! I can live with the crappy view, but I hated being in my room and had difficulty sleeping it smelled that bad!

Will be the first and the last for me. Due to flight cancellations (out of my control) they would not allow me to change my reservation. At 300 a night thats not good. I had to literally give them a free night. If I canceled it will cost a night. Upon arrival I was given the wrong room. When corrected, the replacement room was the worst I have ever had. Coffee machine didnt work. Television has green pixelated lines through it. Dual shower head both leak so you must turn on an angle to avoid wetting your hair. Overall it was the worst hotel I have ever stayed in. Never again. I hope the money you took from me keeps your hotel afloat.

Iberostar Costa Dorada was a very pleasant place to stay! Food was really good, entertainment was excellent! The performances at night were very impressive! Staff- thanks so much to our concierge Maria for helping us secure restaurant reservations and guiding us to different areas of the resort. Wendy was our on-site ******* representative and was very reachable and we appreciated her follow-up! Ramay- always smiling and greeting guests with humor and warmth! It was a really nice vacation overall!

This is not a 5 star hotel and they have a lot of nerve to advertise as such. Upon arriving to my room I walked into a bathroom that was cleaned very poorly leaks in the bathroom and black mold all around. I also had a few bugs. I was told I would be moved to a “renovated room” but never was. There are some pros to this hotel. The staff are very nice and attentive and accommodated my needs such as food allergies. And really tried to clean my room well. The bottom line is that they need major renovation. I felt sick the whole time due to the mold in the bathroom.we stayed for 9 days and with 4 kids using the shower the bathroom got in worse conditions. Do yourself a favor and stay at a hotel that won’t get you sick!

Staff & service are amazing. They work as a team & professional. Special thanks to Casimira, Estalin, Jose Luis & Gerson.

Big Mama, Piña Colada and Cuchy were great, they made me feel so happy, ill go back soon. Very professional and kind people.

The staff is amazing and likes to make sure everyone is having a good time. There is entertainment all day. The food is great! My second time at this resort. The rooms can use a little updating the TV wasn’t working/ internet issues and no updated usb for phone charging. I asked at the lobby and was told tv works sometimes (not acceptable) otherwise i will highly reccomend!