IG Yaizasol Premium Apartments - Only Adults

Just got back from our holiday yesterday. My husband and I had a fab holiday but this is purely down to enjoying Puerto Rico as a destination. Sadly we were extremely disappointed with Yaizasol Apartments. The dining/living area is perceived to be nice and spacious giving some separation on the photos online but in reality it’s quite cramped. The decor looked fabulous. My first observation when I walked in was the decor did resemble what was shown online but there were a lot of scuffs and it was quite dirty round the edges. The tv was fixed to the wall in such an odd position, not in front of the sofa as expected, but on the side wall and was so high just below ceiling level, it was impossible to watch this for any period of time. We paid for a 1-bed apartment. In reality what you get is a studio with the bathroom built in the middle. The bedroom does not have a door, it was designed this way and everything is open from the dining room. The bathroom is quite small and everything has been cramped in together. There is no air flow in here, not even a fan which makes you very hot and bothered when getting out of the shower. The tiles, fixtures, and fittings are all very worn. Whenever we used the toilet it moved and made a terrible grinding noise when being flushed. Probably one of the worst things for us was the actual entrance door to get into the apartment. This was made of frosted glass and was positioned directly across from our bathroom. To make matters worse we shared access to our apartment with our neighbour so their entrance door was directly facing ours less than 1m away. We did not have a curtain or blind to close off the light coming through the door so if our neighbours had their lights on all night this would shine into our bedroom. A couple of nights I actually woke up wondering what was happening because I thought somebody was trying to unlock our door when in fact it was the neighbours returning to their apartment! The bedding was relatively clean but the stuffing in my pillow had seen better days. On the last day of our holiday I unfortunately got a piece of glass stuck in my foot out of the pool. The location of the hotel isn’t to bad. If your self catering and want to eat outside of the hotel you need to go down to the shopping centre. The nearest shop besides this is not a great walk but it up and down hills/steps which got a bit to much for us when the temperature got to its peak therefore we would have appreciated having a bar on-site at the very minimum. Overall , unfortunately for the price we paid, we will definitely not be revisiting this hotel again.

Stayed here for a week at the end of September. Booked last minute through TUI. These apartments are part of a hotel complex, the hotel is next door. I had a premium apartment and it was quiet, immaculately clean and met my needs. Shower was great, powerful with hot water. Beds were comfortable although the pillows were a little on the lumpy side, but not too bad. Apartment was cleaned 5 days a week. Air conditioning was a bonus and needed as it was really hot. I loved the rooftop terrace, it got the sun from 11am for the whole day. Jacuzzi was great. Pool was great too, sun from midday onwards. I stayed half board, the breakfast was great, unlimited coffee, juice, fruit, pastries and hot breakfast cooked to order. Dinner menu was a little limited and I would have liked a little more flavour with some dishes- but overall exactly what I wanted. Bar was good with great cocktails and service was exceptional. Apartments located a 10 minute walk from the beach. Yes it’s on a hill but really not too bad. Close to supermarket and other shops. I came for a relaxing week and that’s exactly what I got. Thank you.