Holiday Inn & Suites Puerto Vallarta Marina & Golf

Very clean and easy to get to from the airport. Staff were excellent and accomodating.

國情不同。

#好評#對房間大小滿意；#負評#對鄰近活動失望

I like the quiet room. Close to Airport. The breakfast were delicious, it dosent have a lot of quantity of dishes, but this time had a quality of food and selected sweet fresh fruits. Staff at the restaurant was very pleasant and polite. I did not like that the 2nd. Day of my staying there my room was not clean and found dead gecko on the floor and I see that the shower in the bathroom has not been clean for several days. Also I did not like the altitude a one of the lady who was at the front desk on my last day before aiwas checking out my room I called to the receptionist to ask what time is my checking out or until what time I can remain in the room, she answered me very sarcastic and un polite. But I always like to stay in this hotel because is very pleasant for me and ai feel safe.

The facility was very clean. The staff was extremely friendly and engaging. I enjoyed every minute I was there.

The windows are so well glazed that you can watch the planes land and take off, but not hear them.

We loved the king suite room with the balcony! Amazing views of the city, golf course, marina area & ocean in the distance. The room was beautifully equipped with comfortable king bed, small fridge, microwave, good sized TV, double sinks in bathroom and power drapes! The water pressure in shower was weak and we could have used a safety grab bar in the shower. Food in the snack bar (hot dogs & hamburgers) was very tasty, all in all , a most enjoyable stay!

The property was well maintained and the breakfast had a good variety. Our room was either hot and humid or cold. Our room also had a strange smell and so did our clothes, fabreez didn't help. The most the staff was friendly.

Checked out after the first night due to the room being dirty and long hairs everywhere. Asked for the room to be cleaned or to be moved to another room and I was told there wasn't another room in my "rate class". After promising the room would be cleaned in the morning after my first night, I returned to the room untouched and still a mess. When I went down again to the desk I was told the same response again. Management wasn't available so I left a detailed written message to the front desk requesting a call, never received a call. I booked another hotel immediately and left this terrible hotel. I will be seeking a refund for my 2 unused nights, as the hotel refused to provide me a clean room.