Hyatt Pune

I’ve been there several times and I’ll be back soon

Lage gut, das Hotel ist jedoch in die Jahre gekommen. Die Möbel, Boden, etc. alles relativ abgenutzt. Bett ist unbequem hart. Fitnessraum relativ klein, aber alles nötige vorhanden in guter Qualität. Pool ist gut, auf der Sonnenseite, die Liegen jedoch voller Flecken, nicht besonders angenehm. Andere Hotels in Pune in deutlich besserem Zustand. Frühstück ist gut. Essen gut. Personal natürlich überaus freundlich! Menschen sind einfach toll in Pune. Leider zum zweiten Mal das selbe Zimmer bekommen gegenüber den Aufzügen. Sehr hellhörig bis in die Nacht. Wahrscheinlich nicht wieder in dieses Hotel.

プールが心地よい

Very nice hotel. Reception staff very helpful. Room service staff very friendly and do work very nicely. Dining room staff very punctual and prepared food very teasty

We were made to wait until the room was getting ready for almost 1 hr 15min. This was the most frustrating experience to begin the trip with.

Very nice spacious room & bathroom. Very comfortable bed with nice soft sheets & fluffy pillows. We were given a nice room with an awesome view of the city. This hotel is very clean and we appreciated the high security, we felt very safe. But the highlight of our stay was the staff, they were so accommodating and kind to us. We had stayed at a 5 star hotel for 2 nights before we had to move because of the location to our convention. We spent the additional 2 nights at the Doubletree and honesty wish we had spent the whole 4 nights here because we enjoyed it so much more. Thank you to the staff for giving 5 star service. We will definitely stay here again.

The hotel rooms and bathroom are really dirty. Rooms are matchbox size and bathrooms are pathetically miserable.

The stay started off with an extremely stressful and unpleasant experience of pests (cockroaches) in our room and in the dining area (even on the dining table itself)! We had to raise the issue beyond the front desk associates and had to engage the GM and the Front Office ***ager. The silver lining was the sincere attention given to our grievances aka serious health and hygiene concerns by these two individuals. The issue was taken very seriously as it should have been and immediate remedial steps were being put in place. I do want to also note that the Exec Chef was particularly concerned about the issue and was equally involved in addressing the issue in the dining area. He was also personally involved in taking care of our dietary needs throughout our entire stay. In summary what could have been an absolute disastrous situation was saved by this team and for that both my wife and I are thankful. Though inexcusable, the gap was owned and addressed by the team which goes a long way … owning a mistake is key and diligently addressing it shows responsibility. Thank you.

Very nice hotel, great restaurants and food in house, staff super helpful, grand opulence in the midst of the City. Everything in Pune is a mix of old and new, modern and ancient, pristine and squalor. Just go a half mile and it all renews again. The symphony of horns in traffic is worth the visit, as you navigate the City to see the sights.