Fairfield by Marriott Pune Kharadi

Номер был тихим, хорошим, оборудован всеми полезными удобствами. Персонал вежливый и профессиональный. Команда по хозяйству находится на расстоянии одного звонка. Единственной проблемой здесь была уборная, которая использовалась для накопления воды после душа. Уборка всегда была рядом, чтобы помочь, но я считаю, что это недостаток дизайна. действительно хороший опыт

This hotel is not even worth 3 Star in terms of hygiene & cleanliness. The sofas placed in the living room were dirty and even room was not opening because of faulty lock

Mahendra and his team were superlative in providing top notch service. Great job, please keep it up. The icing on the cake was the Breakfast - good spread, sumptuous and ***y options to chose from. Thoroughly enjoyed. Will definitely visit them again.

IT was nice stay.. all rooms and cafe area was neat and clean..... good experience.. Food was excellent

Had a pleasant stay. The room service is good throughout the stay. Staffs were prompt . Food is good. Maintained cleanliness throughout the stay. Safe place to stay. Varied variety of foods are available.

My husband and I stayed at this hotel from January 22-23 and again from January 25-27, 2024. We were greatly assisted by Anand, at the front desk. Anand was kind enough to get us a meal on the night of January 22nd when we checked in late at the hotel. Also, Anand was so kind to take good care of a suitcase that we had left in the cloak room to be picked up on the 25th. Likewise the staff in the dining room were very good as well. Last but not the least, housekeeping staff were wonderful. The room on the 9th floor from January 25-27 was very good. Thank you so much, Anand!!! My husband Swaminathan and I really appreciate all your kind assistance to us, and in arranging a car for us to go to Dehu, Alandi, and Jejuri. You guys know how best to take care of your guests!!! Thank you all!!

The Fairfield Marriott Hotel in Pune Kharadi exceeded all expectations, delivering an outstanding customer experience. A highlight of my stay was undoubtedly the exceptional service provided by the housekeeping staff, Santhosh and ***atri. Their attention to detail was impeccable, ensuring that my room was always immaculately clean and tidy. Their promptness and availability for any requests or queries added an extra level of comfort to my stay. From the moment I stepped into the lobby, I was greeted with warmth and efficiency by the staff, setting a positive tone for the duration of my visit. The rooms were spacious, elegantly furnished, and equipped with everything one could need for a comfortable stay. The location in Pune Kharadi provided convenient access to both business and leisure destinations in the area. My time here at Fairfield Marriott Hotel in Pune Kharadi was marked by unparalleled hospitality and service excellence. Santhosh and ***atri's dedication to their craft, coupled with the services by other staff and restaurant team, ensured a truly memorable stay. I who***eartedly recommend this hotel to anyone visiting Pune Kharadi.

Good place. Front desk and reservation staff are fantastic and helpful. Esp Carl and Anand are super helpful.. Breakfast buffet is good, tasty. They don't have valet, but convenient self parking.

My stay at Fairfield Marriott Pune was disappointing. Although they accommodated my request for an early check-in, a concerning incident unfolded when two guests requested access to my room for forgotten items in my room while i was not in the room. Shockingly, the hotel granted them access to my room in my absence. The gravity of the situation became more apparent during checkout when I raised this issue with the receptionist. Her response was disconcerting as she initially claimed to have seen me right outside the hotel when the guests requested the room key. I refuted this, explaining that I was at a friend's place during that time. However, the receptionist changed her stance, suggesting that since I left with the guests, she thought it was acceptable to provide them with the key. This incident revealed multiple security breaches: Granting access without my explicit permission, despite having the main guests' IDs and contact details on record. Proper protocol should have involved contacting me first. The unsatisfactory handling of a customer complaint, with inconsistent explanations and a lack of professionalism. These lapses in security and customer service are concerning and warrant serious attention from the hotel ***agement. Improvement in these areas is essential to ensure the safety and satisfaction of guests.