Four Points by Sheraton Qingdao, Chengyang

房間衞生不錯，服務不錯，酒店的設施是老一些有年頭的，但整體是不錯的。有點需要求助的事情也找到酒店幫忙解決了。不錯。 要改進的吧就是早餐餐廳，有蒼蠅，揮手喊了好幾遍男服務員沒搭理，後來喊了一個女服務員，過來直接説我們處理，抬手把蒼蠅哄走了，服了。 第二天早餐的西紅柿雞蛋鹵壞了應該用的是前一天的天氣太熱餿了。 其餘的沒得説都很好。三樓樓道的地毯上煙味很濃如果能處理一下就更完美了。

Rating the Facilities a 1/5 because THERE IS NO LAUNDRY ROOM AS ADVERTISED. Every other aspect of this hotel is great. The location is maybe a little far away from everything, and inconvenient unless you want to be a close car ride away from Qingdao's airport, but it really is a great hotel. Extremely welcoming and attentive staff - one concierge saw that I was struggling with Mandarin and offered to help me check in my reservation in English, even, but when I asked about using their laundry room I was informed, very politely, that this hotel does not have a laundry room on site for guest's use. I want to reiterate, the staff was very polite and attentive, and they offered to help me have my laundry washed by their laundry service, which they do provide for the usual fee charged by hotels, but I booked this hotel specifically because their Trip.com listing led me to believe their hotel had a laundry room for their guests. This is not the fault of the staff working at the hotel, this is a managerial issue. The cleanliness and comfort of the actual room itself was excellent, nothing to complain about there. Highly recommend this hotel, just don't make the same mistake I did and book a room expecting to be able to wash your own laundry.

Rooms are very dated , no USB charging ports , old furniture. One of the worst Breakfast I ever had in China. Weird bathroom design

早餐應該還有改善空間。客房找不到USB 插座，很不方便

location quite far from the central area, nearby shopping area is big but empty. services normal and some facility faulty.

Jenny， Grace Wei， Bob Zhang! Everything was very well handled thanks to these members. I love tthem all! They were so kind and eager to help us at any times. Thank you!