Stephanie
9 февраля 2024 г.
Stayed here Saturday - Tuesday for Winter Carnaval with our 2 children. The room initially advertised both in photos and the amenities, that the room would have a small table with 2 chairs, it did not. We found this to be inconvenient as it left us no place for our 2 children to sit and eat, which wasn’t ideal.
The housekeeping every few days is advertised as being eco friendly but personally it was wildly inconvenient to not have clean towels each day, or at least enough towels based on the occupancy; we had 2 large towels for a family of 4.
There was a SEVERE sulfur and chlorine smell that was extremely strong, I’m not sure how the folks with balconies facing the pool tolerated it! The hallway had such a strong sulfur smell and since our return home we have washed the bathing suits 5 times and can’t shake the smell - looks like they are getting tossed.
Overall, the location is great but the smell and lack of fresh towels each day will have us searching elsewhere for our return next year.
Staff was lovely though!
Перевести