Solaire Resort North

Отзывы об отеле Solaire Resort North

Solaire Resort North

Vertis North, 1 Solaire Way, Quezon City, Metro Manila, 1105, PhilippinesПолная информацию об отеле
Solaire Resort North
Solaire Resort NorthSolaire Resort NorthSolaire Resort North
Узнайте наличие свободных номеров на даты
Гарантия соответствия цены
1 ночь

Честные отзывы об отеле Solaire Resort North от реальных посетителей

9.1/10
Замечательно
Отзывов: 79
Честные отзывы
Местоположение9.1
Удобства9.0
Сервис9.1
Чистота9.2
Фильтры:
Сортировать:
Все отзывы(79)
Положительные отзывы(54)
Отзывы с фото/видео(3)
Понравилось(10)
Приветливый персонал(6)
Отрицательные отзывы(5)
joieofliving
Двухместный номер Делюкс
Дата заезда февр. 2025 г.
Семья
Отзывов: 1
10.0/10
Превосходно
Дата отзыва 18 мар. 2025 г.
We had a great stay at Solaire North. The hotel provided a personalized experience that made our visit special. From the attentive service to the well-appointed rooms, everything was designed for comfort. The staff was welcoming and ensured we had everything we needed. The amenities were excellent, and the overall atmosphere was both luxurious and relaxing. The attention to detail in both service and accommodations stood out. We look forward to returning.
Перевод
Ответ от объекта размещения: Thank you Joie for your rating. It has been a pleasure for the rest of the hotel services team; culinary; food and beverage teams to have made your stay memorable and superb. We are delighted to hear these inputs, as we use them as measurements to deliver world-class service, the moment you enter and experience our property. We look forward to welcoming you back to Solaire Resort soon! Yours sincerely, Tristan dela Paz Sr Manager- HOTEL SERVICES Solaire Resort North
Гость
Номер Делюкс с кроватью «king-size»
Дата заезда сент. 2024 г.
Семья
Отзывов: 1
10.0/10
Превосходно
Дата отзыва 27 окт. 2024 г.
We love the hotel. Everything exceeds our expectations. My kids love staying here. Everything smells so fresh. Far way different to all the hotels we have been to. Staffs are so hospitable, all willing to help and assist. We couldn't ask for more. I would just like yo special mention Daryl from the housekeeping department he always extends his helping hands to us specially me who has two children, always asking me and us if we need anything else and help he can gives us. My kids are so happy staying here and we would definitely coming back. Thank you so much Solaire North.
Перевод
Ответ от объекта размещения: We are delighted to hear that you had a wonderful experience during your visit. Thank you for the generous rating. Our team works tirelessly to ensure that every guest's visit is exceptional, and your positive feedback means we are on track, to deliver the service every guest deserves.Yours sincerely,Tristan dela PazSr manager - HOTEL SERVICESSolaire Resort North
Гость
Двухместный номер Делюкс
Дата заезда февр. 2025 г.
Поездка с друзьями
Отзывов: 3
9.0/10
Замечательно
Дата отзыва 23 мар. 2025 г.
Amenities and the room were top tier. The shower control was challenging to operate. It let out hotter water to the point of almost scalding me even if I turned the dial all the way to blue. Some fluke chance occurred that the water temperature slightly was reduced in heat, bearable enough to rinse. I typically enjoy hotel showers but because of that I did not shower before check out, fearing the same situation. Fresh buffet is excellent, spacious, inviting, good botanical view outside the eating area; hindi masikip ang daan. I wish the bacon was smoke-grilled rather than fried. Bagoong rice was surprisingly satisfying. The variety of choices was good!
Перевод
Ответ от объекта размещения: We are delighted to hear that you had a wonderful experience during your visit. Thank you for the generous rating. Our team works tirelessly to ensure that every guest's visit is exceptional, and your positive feedback means we are on track, to deliver the service every guest deserves. Yours sincerely, Tristan dela Paz Sr manager - HOTEL SERVICES Solaire Resort North
Aaron..
Номер Делюкс с кроватью «king-size»
Дата заезда дек. 2024 г.
Пара
Отзывов: 6
10.0/10
Превосходно
Дата отзыва 12 янв. 2025 г.
It was very great experience and comfortable to stay in this hotel. It's good to stay for couples. It has a lot activities to do and it was nearby only shopping mall. Only problem is the television in their room has too many restriction. We cannot watch netflix or other channels only selected channels. I need to call to their staff to have permision on it to chromecast my phone. It was a hassle when you need to chromecast again you need to call them. So I refrain using their television. Hopefully next time we will stay. They will allow it.
Перевод
Ответ от объекта размещения: Dear Aaron, I would like to express my sincere apologies for any inconvenience that this incident had caused. We are committed to addressing this issue. We are grateful for your feedback as it helps us improve and better serve our customers. Thank you for your review contribution, as we are committed to improving our service to meet the exacting standards you deserve. Yours sincerely, Tristan dela Paz Sr manager - HOTEL SERVICES Solaire North
Гость
Номер Делюкс с кроватью «king-size»
Дата заезда нояб. 2024 г.
Пара
Отзывов: 1
6.0/10
Дата отзыва 1 янв. 2025 г.
My first time to be on a holiday staycation. And i chose solaire north because its near my house and new. Expecting it to be high end just like their branch in parañaque which we experienced staying overnight twice on separate ocassions. But this time my expectations failed me. Though i had sumptuous dinner and breakfast. My stay is terribly bad. Other than the room is so small for a 32,000 charge, it is not sound proof. We can hear sounds from the other  room (like cry of a baby). The staff are not well trained. I asked front desk if the ref in the room has sensor just like in okada she answered yes. So i did not open it because we brought in soda in small cooler but after the midnight countdown i opened it i found out its empty (no minibar set up). Cashier at fresh restaurant is slow. I waited almost an hour just to get my creditcard back plus the o.r. I reported the matter to d front desk early hour in the morning. When i checked out as a peace offering they told me i can stay up to 4 pm free of charge. And i answered back you should have told me earlier so i can arrange the time i am going to be fetched. Its really a bad day to start 2025
Перевод
Ответ от объекта размещения: Dear Ms. Gonzales,Thank you for taking the time to share your feedback about your recent stay at Solaire North. I sincerely apologize that your experience did not meet your expectations, especially considering your previous positive stay at our property in Solaire Entertainment City in Paranaque.Your feedback regarding the small room size at Solaire North, soundproofing concern, and staff training has been noted. I understand how frustrating it must have been to hear noise from the neighboring room due to the New Year revelry, and we are truly sorry for the inconvenience caused by the minibar misinformation. It is our goal to ensure each guest feels valued and supported throughout their stay, and I regret that we fell short in this instance. Once again, I apologize for the inconveniences you faced and hope you will give us another chance to provide you with the exceptional experience you deserve. Sincerely,Tristan dela PazSr Manager- Hotel ServicesSolaire North.
marilen
Номер Делюкс с кроватью «king-size»
Дата заезда окт. 2024 г.
Пара
Отзывов: 1
9.0/10
Замечательно
Дата отзыва 20 нояб. 2024 г.
the sky bar lounge is under renovation and they failed to inform us regarding that. it should be indicated on their website.. (false advertising ) coffee shops both at the lounge and dragon bar does not have decaf . For a five star hotel and an expensive room price its safe to say that they need lots of improvements on this this part. they should be able to give the guests what they nee and want. having a decaf coffee is basic..  all the staff in the hotel are pleasing and accommodating..good job to the staff. the pool btw is great.
Перевод
Ответ от объекта размещения: Dear Marilen, I would like to express my sincere apologies for any inconvenience that this incident had caused. We are committed to addressing this issue. We are grateful for your feedback as it helps us improve and better serve our customers. Thank you for your review contribution, as we are committed to improving our service to meet the exacting standards you deserve. Yours sincerely, Tristan dela Paz Sr manager - HOTEL SERVICES Solaire North
Гость
Номер Делюкс с кроватью «king-size»
Дата заезда апр. 2025 г.
Семья
Отзывов: 1
10.0/10
Превосходно
Дата отзыва 5 мая 2025 г.
We enjoyed our stay especially the pool!!
Перевод
Ответ от объекта размещения: We are delighted to hear that you had a wonderful experience during your visit. Thank you for the generous rating. Our team works tirelessly to ensure that every guest's visit is exceptional, and your positive feedback means we are on track, to deliver the service every guest deserves. Yours sincerely, Tristan dela Paz Sr manager - HOTEL SERVICES Solaire Resort North
Miranda
Номер Делюкс с кроватью «king-size»
Дата заезда янв. 2025 г.
Пара
Отзывов: 4
10.0/10
Превосходно
Дата отзыва 10 февр. 2025 г.
Love the place and the service. Food is great too.
Перевод
Ответ от объекта размещения: Thank you, Miranda, for your rating. It has been a pleasure for the rest of the hotel services team; culinary; food and beverage teams to have made your stay memorable and superb. We are delighted to hear these inputs, as we use them as measurements to deliver world-class service, the moment you enter and experience our property.We look forward to welcoming you back to Solaire Resort soon!Yours sincerely,Tristan dela PazSr Manager- HOTEL SERVICESSolaire Resort North
Анонимный пользователь
Номер Делюкс с кроватью «king-size»
Дата заезда февр. 2025 г.
По делам
Отзывов: 7
10.0/10
Превосходно
Дата отзыва 20 апр. 2025 г.
Nice location, friendly staffs
Перевод
Ответ от объекта размещения: We are delighted to hear that you had a wonderful experience during your visit. Thank you for the generous rating. Our team works tirelessly to ensure that every guest's visit is exceptional, and your positive feedback means we are on track, to deliver the service every guest deserves. Yours sincerely, Tristan dela Paz Sr manager - HOTEL SERVICES Solaire Resort North
Гость
Двухместный номер Делюкс
Дата заезда сент. 2024 г.
Семья
Отзывов: 2
10.0/10
Превосходно
Дата отзыва 2 нояб. 2024 г.
Good staycation with family service was good 😊
Перевод
Ответ от объекта размещения: We are delighted to hear that you had a wonderful experience during your visit. Thank you for the generous rating. Our team works tirelessly to ensure that every guest's visit is exceptional, and your positive feedback means we are on track, to deliver the service every guest deserves. Yours sincerely, Tristan dela Paz Sr manager - HOTEL SERVICES Solaire Resort North
Гость
Номер Делюкс с кроватью «king-size»
Дата заезда мар. 2025 г.
Семья
Отзывов: 1
10.0/10
Превосходно
Дата отзыва 17 апр. 2025 г.
We love Solaire North.
Перевод
Ответ от объекта размещения: We are delighted to hear that you had a wonderful experience during your visit. Thank you for the generous rating. Our team works tirelessly to ensure that every guest's visit is exceptional, and your positive feedback means we are on track, to deliver the service every guest deserves. Yours sincerely, Tristan dela Paz Sr manager - HOTEL SERVICES Solaire Resort North
Гость
Номер Делюкс с кроватью «king-size»
Дата заезда янв. 2025 г.
Семья
Отзывов: 2
10.0/10
Превосходно
Дата отзыва 7 февр. 2025 г.
Top notch customer service
Перевод
Ответ от объекта размещения: We are delighted to hear that you had a wonderful experience during your visit. Thank you for the generous rating. Our team works tirelessly to ensure that every guest's visit is exceptional, and your positive feedback means we are on track, to deliver the service every guest deserves. Yours sincerely, Tristan dela Paz Sr manager - HOTEL SERVICES Solaire Resort North
GretchMontemayor
Номер Делюкс с кроватью «king-size»
Дата заезда янв. 2025 г.
Семья
Отзывов: 2
10.0/10
Превосходно
Дата отзыва 9 мар. 2025 г.
Amazing experience
Перевод
Ответ от объекта размещения: Thank you, Gretch, for your rating. It has been a pleasure for the rest of the hotel services team; culinary; food and beverage teams to have made your stay memorable and superb. We are delighted to hear these inputs, as we use them as measurements to deliver world-class service, the moment you enter and experience our property. We look forward to welcoming you back to Solaire Resort soon! Yours sincerely, Tristan dela Paz Sr Manager- HOTEL SERVICES Solaire Resort North
Гость
Двухместный номер Делюкс
Дата заезда мар. 2025 г.
По делам
Отзывов: 32
10.0/10
Превосходно
Дата отзыва 24 апр. 2025 г.
五星級的酒店,確實值回票價。每次入住雖然荷包大失血,但確實可以擁有舒適和安全的環境。酒店旁連結三家大型購物商場,所以閒餘的購物逛街也是很方便!
Перевод
Ответ от объекта размещения: Thank you for your rating. It has been a pleasure for the rest of the hotel services team; culinary; food and beverage teams to have made your stay memorable and superb. We are delighted to hear these inputs, as we use them as measurements to deliver world-class service, the moment you enter and experience our property. We look forward to welcoming you back to Solaire Resort soon! Yours sincerely, Tristan dela Paz Sr Manager- HOTEL SERVICES Solaire Resort North
Гость
Номер Делюкс с кроватью «king-size»
Дата заезда мар. 2025 г.
По делам
Отзывов: 32
10.0/10
Превосходно
Дата отзыва 8 мая 2025 г.
房間非常乾淨 舒適,來菲律賓經常住這裏
Перевод
Ответ от объекта размещения: We are delighted to hear that you had a wonderful experience during your visit. Thank you for the generous rating. Our team works tirelessly to ensure that every guest's visit is exceptional, and your positive feedback means we are on track, to deliver the service every guest deserves. Yours sincerely, Tristan dela Paz Sr manager - HOTEL SERVICES Solaire Resort North