Crowne Plaza Manila Galleria, an IHG Hotel

Newly renovated rooms. Except for the parking and other facilities going to the swimming pool area.

Conveniently located near the mall. Sadly, no hot water available during our stay. Staff very friendly.

Enjoyed the place with Family.need to add up the parking though. We don’t have available parking when we arrive.

It was a great stay at Crowne Plaza Hotel, situated in the heart of Metro where you can access Shopping Centers, Restaurants and Entertainment places. The staff were courteous and the whole ambiance of the hotel is comfortable and classy. Their Seven Corners Buffet breakfast will give you the experience of a day! Overall it was a great experience and will recommend this place.

Nice & cool hotel connected to mall so have many food options polite staff as well just the smell sometimes is a bad thing & hotel is always full though it’s nice .

little to no effort by the hotel staff to make my hotel experience good enough to book again

Hotel is conveniently located next to a mall which is linked directly to the hotel. The hotel gym is an Anytime Fitness gym located in Holiday Inn (about a 3 minutes walk from the hotel) and is currently undergoing quite abit of construction around the area. One of the main issues I had with the room was that the water was not hot enough for showering.

Food vatiation and wuality of food is not as good as before. Staff service are consistently good though.

Our stay was okay! We enjoyed the view from our room, their beds were awesome & the tub plus breakfast spread - we’re really pleased. During our stay though there was a strong paint smell situation…It was awful. We would have a better experience without this. I asked about it and I learned that there’s still construction on-going in some floors. The parking area was a challenge to find. We were driving around the maze of underground parking for so long. I had to ask someone in every turn… The instructions given to us were not easy to find. At one point we’re even told to turn somewhere and I realized later in our long underground parking journey that it was the post H16 or something that was described. I felt it was a jargon more than an instruction for general public to easily understand. I wish there were more accurate and reliable signs a long the way. It’s a game-changer to park at the right area because of the access elevator - just mentioning.