Viajero Quito Hostel

My fiancé and I arrived at this hostel in the afternoon of January 9th when the conflict and city lockdown occurred. We had absolutely no idea what was going on before we arrived, but the staff at Viajero made sure we were safe getting to the hostel as well as being inside. They explained the situation to us and our options and ensured we would be completely safe within the hostel. They did an amazing job of monitoring who was coming and going and making sure only guests who were leaving to go to the airport were allowed out. We did not receive a welcome drink or breakfast tickets that day, but with everything going on we completely understood. Viajero staff did an amazing job of keeping everyone in the hostel occupied that night with updated information, a chocolate tasting, plenty of drinks and food from the kitchen. The restaurant was very nice. The breakfast was $4 and included cereal, juice, yogurt and granola, fruit, and a main meal usually pancakes or eggs. We were not explained the breakfast tickets when we checked in, but we were okay to pay cash that morning when we ate. Dinner was not our favorite, but there was nowhere else to go. The nachos have toppings but no melted cheese or salsa. The next morning, we were told that the military stopped by and said the area was safe and we were okay to walk around again. Viajero staff was more than willing to call La Basilica and Mitad del Mundo for us to make sure they were still open. They were also very helpful in advising us to be back before 6pm and which areas we needed to take a taxi or the best way to get to La Ronda at night for dinner. We stayed in the room right above the entrance to the hostel which was very big and had a balcony and private bathroom. Unfortunately, our balcony was closed for us (there were just some doors closed that we could open but we did not want to.) This would've been a really cool view to have but did place us very close to the street. There is a bus route that runs right in front of the hostel, and it could be quite loud at night or in the early morning 5:30/6 am. The bathroom was very clean and shower was warm. Overall, the hostel staff was very friendly and helpful. They made sure we were safe our entire stay. The cats fight in the garden but sometimes like each other and are very cute. The hostel was clean, organized, and we met some amazing people here!

The whole hostel just felt fresh. It's massive but doesn't feel that way. There's art everywhere! The female dorm was private, clean, and the beds were very comfortable. Lots of hangout areas as well. There's an activity board so there's something cool to do nearly every evening. Also the room was cleaned every day. The public bathrooms were never dirty either. Just a solidly clean place.