Berwick Manor Hotel

I was completely blown away by the state of my room, The curtain was hanging off the rails, The carpet was dirty and also the shower. Advertised was a restaurant but this was closed so I had to get Uber eats in for dinner. The breakfast was continental and it was basically 3 cereals and the one I chose was stale. Totally disappointed with this hotel it could be so nice

The worst experience ever! Hotel appeared derelict upon arrival, had to prebook breakfast and no one had bothered to restock the fridge in the bar. The room had holes in the carpet and threadbare also had a musty smell. When we ordered a drink at the bar, the guy insisted on us paying cash and when we paid and sat down he proceeded to void off the drinks from the till and pocket the cash! I’m not sure why we had to prebook breakfast, we didn’t get what we ordered. Everything stone cold, eggs crispy and hard. Bacon so over cooked I picked up both stuck together rashers and it was so rigid that it could have been mistaken for a child plastic toy! I’m not sure how the beans ended up tasting like salt and vinegar? All I can think of was that they were left open in the fridge for a long while and were on the turn! The coffee was more like gravy and was absolutely terrible. £80 a night and 3 stars my ****, I’ve been robbed! Avoid this at all costs

Old and unkempt. Double room was small, cramped and unkempt with huge amount of mold on bathroom window. Double bed was tiny. Breakfast was at best luke warm with very cheap ingredients, couldn't eat it. The coffee was undrinkable!! Definitely not recommended!!

Comfortable bed and pleasant & helpful staff but room looked a bit tired with stains on the carpet and marks on the wall. Restaurant menu quite limited. A bit dated overall.

Great stay. Cleanliness and washing facilities were not good however it was a last minute booking so overall happy!

I stayed here a while back, this place apart from the fact that is grim inside for the price, it has parties every weekend, when I say parties I mean dodgy parties with questionable people, they block the road, they swear at other guests, I once seen someone carrying a knife inside the restaurant, they invite over 300 people but they don’t have more than 1 bouncer and 5 waiters which I think is a health and safety risk for other members of public and other residents. Be wary

It would seem that the hotel has changed hands recently and I think that we might have been the only guests on this day, - 7 June 2023. The young receptionist, who had been employed for only 3 months was extremely helpful and efficient, ad vising us that the restaurant had only a limited menu being bar meals; However she was helpful in suggesting local alternatives. Booking in was quick and efficient, we were allocated a room next to lift on first floor, very convenient for my limited mobility. Room was clean and tidy with all essentials. Breakfast was well cooked and presented although basic full english where we selected from menu on registration. 5 star it is not, but value for money it is!

Restful even on a hot summer's day. i hope the young lady on reception enjoyed her 21st Birthday!

Rooms were spacious check in staff was great but facilities are not as expected was sent email to say no lunch available but dinner and breakfast was to find out no food served in the evening on a Friday Saturday which I find buzzard, bar was very below average in choice and availability