Sayaji Rajkot is infrastructure-wise new & fresh hotel , the rooms are big & spacious with fully stacked bar and toiletries , an average spa and swimming pool , with an amazing restaurant "Cravings" that has well mannered and warm staff who make you feel at home, their smiles are reassuring and speed of service is also fast, their team work is quite evident , the food spread is good and tastes good too... However the front office lacks the caliber and warmth , the staff in traditional uniforms or jackets (possibly seniors) are rough and rude , they behave as they own the place and guests either live by their rules or can go away, the ones in black dress (possibly juniors) are humble and helpful... Someone at Sayaji Corporate needs to work really hard to train and align the values of Sayaji Group into the front office guys here ... I do not wish to name them here but would be keen to share if asked.
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