Rauriserhof 4 Sterne Superior

We know a good hotel when we find one...this is definitely one. The staff make the place and the team here is excellent...all of them..a few namechecks for those who especially helped us...in the restaurant -Laszlo, Tommi , Rene... On reception Gabbi and Miklos... and a special mention for Ina on the hiking and snow shoeing. All requests met. Great food ( some pics attached)...Not convinced that crusty baguette constitutes a course though and would have welcomed maybe some salmon/ charcuterie/pate amongst the salads which were wholly veggie. The pool is fabulous and very large as well as open long hours. The outdoor pool is fabulously warm and a treat to go in when it's sub zero. Usual scenario with the Crystal rooms...you get the lower end of the scale but they're OK ( strangely the corridor was a much better decor than the room..117 ). I strongly suggest though that tea/coffee facilities be provided...we checked ahead and brought a small travel kettle...you shouldn't be expected to pay 3/4 Eur for a tea etc outwith breakfast time in my opinion. Ahh..breakfast...excellent in all respects..great egg cooking station, tomato juice...smoothies. Could have used some slightly more exotic fresh fruits perhaps..maybe kiwi..maybe blueberries..maybe a fruit compote..can't remember whether marmalade or not! , but lovely honey ( Inc honeycomb). Bacon. Smoked salmon sometimes. Plenty for the sweet toothed and the savoury lover.. Sylvester: fantastic. Wines pre-ordered to help with service...Good move. Started at 6pm with drinks and canapés...meal at 7...with the live band who were outstanding ( they have used this band for 20 years and I can see why).my kind of music too.( Van, Creedence, Steve Miller, Neil Diamond etc) up until 12...fireworks...midnight buffet ( didn't have any because full!) then DJ in the bar area until 2.30 a.m( bit of everything...Abba, schlager ...). A great night. We as non-skiers had a great time..the hotel and staff made it so.

I called to make a booking and the reception staff that picked up NOW, 10.30am was RUDE and because of that I did not book 3 rooms. This isnt the right way to conduct business or treat people. She acted as if she doing a favour, she needs to be spoken to.

So this Hotel is very special indeed. It is in the most picture perfect location in the Alps. A stunning, and laid back local village where the people are so relaxed. The hotel facilities are more akin to a large 5* franchise. Beautiful spa including multiple sauna options, indoor sauna, red light sauna and an outdoor rock sauna, steam room etc. Large heated indoor pool and a heated outdoor pool finished in stainless steel which means it’s spotlessly clean. Relaxing in this pool after a hard days skiing, while the steam rises into the sub zero air, surrounded by snow capped mountains is just heavenly!! My favourite part of staying at this hotel is the staff. They learn very quickly about what a customer likes and implement it almost telepathically amongst each other. For example when we would arrive in the dining room for breakfast, our preferred coffees and hot chocolate for the girls would be waiting for us at our table. Again at dinner, preferred drinks and off menu pasta dishes for the girls would arrive before we had to ask. Just exceptional service and attention to detail. For us, Michael is a master at the above. Top class! Thank you Micheal for a wonderful dining experience. The food is outstanding!!! High end, fine dining without the hefty price tag. For me, the tuna with wasabi risotto was the winner for the week. Unbelievably good! Last but not least, the lads in the bar, Jamil and David ( where we spent more time than we should have ) are sooo good at what they do. They are such great fun, spending time with each and every guest while effortlessly delivering copious amounts of tasty drinks. One more very nice touch, the owners, Martyn and Sandra host a drinks reception on one evening each week to personally welcome each and every guest. Overall this is a superbly run family hotel that I, and my family just love going back to. Thank you to everyone involved and we look forward to seeing you next year.

Excellent hotel - wow! The view to the Alpes is outstanding. The food is great, the staff is extremely kind, there are good hiking possibilities (also for beginners), and nice indoor and outdoor pools, where you can swimm all day, from 7 o’clock in the morning. The quiet and relaxed atmosphere, the besutiful rooms, the free gym activities and the guidet hiking tours - I loved it all! Want to come back, as soon as I can.

Our second visit to this beautiful Hotel. I cannot fault anything about this hotel, the food is top class; waiters are excellent; bar staff super friendly and spa facilities excellent. Christian and ina provide valuable information and knowledge about local hikes and organise guided walks from the hotel. Thanks to Jamal and David and Michael for your excellent service once again ! We will definitely be returning soon !

Excellent stay in a very clean and nice hotel. The staff was extremely friendly and helpful and it was rather like you met old friends. I must also point out outstanding cuisine. The chef touches fine dining quality. Incredible short holiday - thank you :).