Честные отзывы об отеле Novotel Reading Centre от реальных посетителей
8.7/10
Очень хорошо
Отзывов: 143
Рейтинг отелей не является средним арифметическим всех оценок. На значение рейтинга влияет вес оценок, которые оставляют гости и посетители.
Честные отзывы
Местоположение9.2
Удобства8.3
Сервис8.8
Чистота8.5
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Все отзывы(143)
Положительные отзывы(140)
Отзывы с фото/видео(37)
Удобное расположение(21)
Близко к вокзалу(19)
Чистый бассейн(18)
Отличный бассейн(18)
Замечательный завтрак(14)
Трудности с парковкой(6)
Есть удобства для детей(5)
Доступны семейные занятия(5)
Отрицательные отзывы(3)
Гость
Стандартный семейный номер
Дата заезда апр. 2026 г.
Семья
Отзывов: 3
9.5/10
Потрясающе
Дата отзыва 18 мая 2026 г.
Отель расположен в центре города, рядом с променадом и железнодорожным вокзалом.Номера небольшие, но в них есть всё необходимое для комфортного пребывания. Завтрак хороший. Персонал очень доброжелательный!
Ответ от объекта размещения: Dear Valued Guest,Thank you for your positive feedback about our hotel. We are pleased that you enjoyed the location, amenities, and service. We hope that your stay was comfortable and memorable. We would be delighted to see you again at Novotel Reading Centre! Sincerely, Toni Tolentino Front Office Manager Novotel Reading Centre
HoneyX
Стандартный семейный номер
Дата заезда июля 2026 г.
Семья
Отзывов: 5
9.0/10
Замечательно
Дата отзыва 30 авг. 2026 г.
Loved staying in this hotel with my family. The pool is great and big. Location is good because near the shopping mall. Only problem was the parking (it was full) and the security at night (street feels a bit insecure). In all cases, will definitly come back.
Перевод
Ответ от объекта размещения: Dear Valued Guest,Thank you for your wonderful feedback. We are delighted that you enjoyed your stay, especially the pool and our convenient location. We appreciate your comments regarding parking and security, and we will take them into consideration for future improvements.Kind Regards,Toni TolentinoFront Office ManagerNovotel Reading Centre
Анонимный пользователь
Стандартный номер с 2 односпальными кроватями
Дата заезда июля 2026 г.
Семья
Отзывов: 2
10/10
Превосходно
Дата отзыва 12 авг. 2026 г.
Air con is a must so 5 star for this.
Room is cleaned daily.
5 minutes to train station and town centre. Prime location.
Перевод
Анонимный пользователь
Стандартный семейный номер
Дата заезда июня 2026 г.
Семья
Отзывов: 2
8.5/10
Очень хорошо
Дата отзыва 10 авг. 2026 г.
Clean, good location right on the high street. Good service and breakfast, huge variety of foods to choose from.
Перевод
Ответ от объекта размещения: Dear Valued Guest,Thank you for your kind words regarding our cleanliness, location, and breakfast variety. We are pleased to hear that you enjoyed your stay and the service provided. Your feedback is valuable to us as we strive to maintain high standards for our guests.Kind Regards,Toni TolentinoFront Office ManagerNovotel Reading Centre
Гость
Стандартный семейный номер
Дата заезда мая 2026 г.
Семья
Отзывов: 18
7.0/10
Дата отзыва 19 июня 2026 г.
The room was small fir 3
Not enough towels for 3 had to ring & get housekeeping to provide more
Paid for breakfast on checking but wax challenged each morning as it was not registered at the restaurant - this was embarrassing. Selection of bread at breakfast was v limited. The fried foods were very very greasy.
Good selection if snacks available at reception.
Перевод
Ответ от объекта размещения: Dear Valued Guest,Thank you for your feedback regarding your recent stay with us. I sincerely apologize for the inconvenience you experienced. Our team strives to ensure all amenities are adequately provided. I regret any confusion regarding your breakfast registration, as this should not have occurred. Your comments about the breakfast selection will be shared with our culinary team for review. We appreciate your positive note about the snacks available at reception.Kind Regards,Toni TolentinoFront Office ManagerNovotel Reading Centre
Анонимный пользователь
Стандартный семейный номер
Дата заезда мая 2026 г.
Семья
Отзывов: 111
10/10
Превосходно
Дата отзыва 27 июня 2026 г.
Novotel Reading Centre is located in the heart of Reading, with convenient access to food, accommodation, and transportation. It is a 3-minute walk to the train station and a 3-minute walk to museums, parks, monasteries, and supermarkets. The front desk service is very friendly, and the swimming pool and gym are open normally from 10:00-22:00 every day. We are responsible for cleaning our floors very seriously and clean the rooms on time every day!
Everyone gathers together at the bar downstairs every night to watch the World Cup, it's very happy!
Five star rating! Like it, thank you!
Перевод
6/8
Ответ от объекта размещения: Dear Valued Guest,Thank you for your positive feedback regarding your recent stay at Novotel Reading Centre. We are delighted to hear that you appreciated our central location, as well as the friendly service provided by our front desk team. It is also wonderful to know that you enjoyed our facilities, including the swimming pool and gym, and that the atmosphere at our bar during the World Cup added to your experience.Your kind words motivate us to continue providing exceptional service and maintaining the high standards we uphold in cleanliness and guest satisfaction. We look forward to welcoming you back for another enjoyable stay in the future.Kind Regards,Toni TolentinoFront Office ManagerNovotel Reading Centre
Гость
Стандартный семейный номер
Дата заезда мая 2026 г.
Пара
Отзывов: 7
8.5/10
Очень хорошо
Дата отзыва 5 июля 2026 г.
Had a getaway with my husband!! We had an an amazing day! Hotel is in a great location
Перевод
Ответ от объекта размещения: Dear Valued Guest, Thank you for sharing your positive experience during your getaway. We are delighted to hear that you and your husband enjoyed your stay and found our location to be convenient. We look forward to welcoming you back in the future. Kind Regards, Toni TolentinoFront Office ManagerNovotel Reading Centre
Richardpeh
Стандартный номер с 2 односпальными кроватями
Дата заезда июня 2026 г.
Бизнес-путешественник
Отзывов: 11
10/10
Превосходно
Дата отзыва 25 июля 2026 г.
It was a good stay and convenient as near to Reading Train Station
Перевод
Ответ от объекта размещения: Dear Valued Guest,Thank you for your positive feedback. We are delighted to hear that you enjoyed your stay and found our location convenient. We strive to provide our guests with the best experience possible.Kind Regards,Toni TolentinoFront Office ManagerNovotel Reading Centre
Гость
Стандартный семейный номер
Дата заезда янв. 2026 г.
Пара
Отзывов: 2
8.0/10
Очень хорошо
Дата отзыва 17 февр. 2026 г.
Room spacious and well-designed, but sad wear and tear. After long flight was looking forward to hot soak, but bath lever didn’t work and tub didn’t drain readily. Hand soap empty or dispenser didn’t work. Toilet door wouldn’t shut properly and ventilation didn’t work either - not a great combination. Reported all to reception but didn’t get the impression anyone cared. Guess they have a captive Heathrow audience.
Перевод
Анонимный пользователь
Стандартный семейный номер
Дата заезда июля 2026 г.
Семья
Отзывов: 11
9.5/10
Потрясающе
Дата отзыва 18 авг. 2026 г.
Good service and nice food.
Only the desk phone doesn't work and the table lamp does not work properly (seems loose connection, often flashing on and off),...
Перевод
Ответ от объекта размещения: Dear Valued Guest,Thank you for your positive feedback regarding our service and food. I appreciate your comments about the desk phone and table lamp; I will ensure that these issues are noted for future improvements.Kind Regards,Toni TolentinoFront Office ManagerNovotel Reading Centre
Гость
Стандартный номер с 2 односпальными кроватями
Дата заезда июля 2026 г.
Бизнес-путешественник
Отзывов: 1
5.0/10
Дата отзыва 9 авг. 2026 г.
No brush
No slipper
Shower gal bottle was empty
I am still waiting for the snack receipt that the male front desk manager agreed to send me
Перевод
Ответ от объекта размещения: Dear Valued Guest,Thank you for sharing your feedback. I apologize for the inconveniences you experienced regarding the amenities in your room and the delay in receiving your receipt. Your comments are valuable to us, and I will ensure they are addressed with our team. As for the slippers in the room that amenity is available for our Executive Room however we can provide it for a certain fee should you wish to avail.I have also sent an email about the receipt to your personal email.Kind Regards,Toni TolentinoFront Office ManagerNovotel Reading Centre
Nubian Shirley
Стандартный семейный номер
Дата заезда дек. 2025 г.
Поездка с друзьями
Отзывов: 1
10/10
Превосходно
Дата отзыва 2 февр. 2026 г.
Easy check-in
And out. Friendly staff. The only drawback was the Resteraunt was fully booked for the weekend
Перевод
Ответ от объекта размещения: Dear Valued Guest,Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you enjoyed the easy check-in and our friendly staff. We apologize for the inconvenience regarding the restaurant's availability and appreciate your understanding.Kind Regards,Toni TolentinoFront Office ManagerNovotel Reading Centre
Гость
Стандартный семейный номер
Дата заезда мар. 2026 г.
Семья
Отзывов: 13
8.5/10
Очень хорошо
Дата отзыва 6 апр. 2026 г.
Reasonable price. Excellent staff and breakfast
Перевод
Ответ от объекта размещения: Dear Valued Guest,Thank you for your kind feedback regarding your recent stay. We are thrilled to hear that you found our prices reasonable and enjoyed the excellent service from our staff, as well as our breakfast offerings. We look forward to welcoming you back in the future.Kind Regards,Toni TolentinoFront Office ManagerNovotel Reading Centre
Winwin Mak
Стандартный семейный номер
Дата заезда июня 2026 г.
Бизнес-путешественник
Отзывов: 118
9.0/10
Замечательно
Дата отзыва 14 июля 2026 г.
I stayed for work. Location is brilliant, few minutes walk from the train station. The staff were friendly and helpful.
Перевод
Ответ от объекта размещения: Dear Valued Guest,Thank you for taking the time to share your positive experience. We are delighted to hear that you found our location convenient and that our staff provided you with friendly and helpful service. We look forward to welcoming you back on your next visit.Kind Regards,Toni TolentinoFront Office ManagerNovotel Reading Centre
Гость
Стандартный семейный номер
Дата заезда мая 2026 г.
В одиночку
Отзывов: 5
10/10
Превосходно
Дата отзыва 13 июня 2026 г.
Excellent from start to finish. Friendly staff everywhere. Nothing too much trouble. I will be back.