Filoxenia Beach Hotel

噩梦酒店，千万别看了网上假照片上当！If you book this hotel, it will be the beginning if your nightmare!!! We booked “ Loft Suite” but the hotel owner assign us a double room, with the excuse the hotel is full, and he said this room is better, of course no refund of difference from hotel’s part. Whole hotel there is no lift, so you have to take the heavy luggage by yourself, no one will help you,listening even the bad joke of owner “ the fault of women is there is luggage ”. On the web they wrote till 22 check-in but in reality is till 21, then they will close whole reception, nobody there after. The room is smelly and dirty, bed so hard like to sleep on the wood table, the bathroom fell down in pieces the shower, nothing to hold the shower head and tube, no amenities of shower gel and shampoo, you have to prepare by yourself, when you shower water comes on the floor like a lake and surrounded the toilet and comes in the corridor, the water in the sink of the washbasin doesn’t go down. The little glass table in bedroom is broken already. The balcony you can’t use because you find the air condition outside part exactly there throwing the hot air and noise to you.Don’t be surprise when you pass in front the reception in the morning, there are dog and cat at reception, the receptionist is with her breast outside giving milk to her son, of course the grandmother after touched the baby will prepare you the breakfast, the breakfast are out on the bar table very high next to the table of reception, you can’t even see the food, if you want water and coffee they will charge you apart without telling you before, the coffe is worse then the brash of the **** of dog. If you have car you will have big problem for parking, because out of hotel is a narrow commercial road with double directions, impossible to find at all the parking place, or you have to search 2-3 hours. The hotel owner tried to give us the already gone bad whole black banana for welcome, of course we don’t want to be ill and we don’t eat. The hotel is very far from Rethymno city, you need a car to drive there! At the entrance of your room door you will find always the rubbish and room service remaining food of other rooms. Hotel managed by a family but the quality and service is worse then any BB in this planet!!!

From start to finish it was beautiful! Eva and her father were extremely welcoming, absoloutly stunning views amazing food and very accomadating. Walking distance to many shops and restaurants. Will definately be going back for a longer stay next year!!!!!

Stayed for a week in May. Small family run hotel on the outskirts of Rethimno . Eva and her family are a credit to their business they are all extremely hard working and very friendly. They are all very customer orientated and ensure all guests are satisfied with all aspects of their visit. Our room was clean and tidy and suited our needs All rooms have sea views and balconies. There is direct access to the pebble beach and a pool is also available. The hotel location suited us fine and was a 1 mile stroll in to the old town. There are a few restaurants nearby for those who don’t want to go in to the old town each evening . I would not hesitate in recommending this hotel to anyone thinking of visiting Rethimno.

An excellent little hotel with the friendliest staff. Breakfast had a good hot and cold variety and was freshly cooked. Situated a 10/15 minute walk along the flat from the old town, it made for the perfect location. Quiet and peaceful both day and night but with a bustling little town close by. Eva and her staff were friendly and helpful, nothing was too much trouble. As mentioned in other reviews our bathroom was small and I'm not a small guy but it was adequate and I'd rather enjoy my holiday than moan about trivial things. On our final day we had a late flight but the hotel has a shower/ changing room for guests with toiletries and a hair dryer, so we could make the most of our time. I have no hesitation in recommending this hotel and would like to thank Eva and all her staff for making our stay a lovely experience.

Spent 2 weeks at Folixenia Beach Hotel Rethmynon. Made very welcome right from the start. Wonderful views over the sea, waking up to the sound of the sea and waking upto it every morning was so lovely Eva and her family were very friendly and helpful. Eva did this whilst caring for her beautiful 4month old daughter Harriet who greeted us with big gummy smiles every morning. The breakfasts were so plentiful and varied, prepared by wonderful Eleni,never eaten breafasts like it ,home made savoury and sweet pies. Just a great place to stay, A lovely and tearful farewell, we just didn't want to leave Crete is a beautiful Island, wonderful people and food We will hopefully return Thankyou Eva and family

Jolie chambre avec grand balcon et vue sur mer... Le plus de ce charmant hôtel c est le personnel!! Joanna et Eva sont au petits soins pour le client! Disponibles souriantes ! On est comme en famille mais ce n est pas intrusif. Le petit déjeuner est top avec des produits frais sales et sucres faits maison☺on recommande sans hésitations!!! Merci encore pour nous offrir ce super séjour 😁

Ci siamo fermati per 2 notti in questo splendido hotel, vista magnifica, a pochi minuti dal centro di Rethimno. Personale gentilissimo e molto disponibile, la titolare molto competente e per nostra piacevole sorpresa parla anche bene l’Italiano. Disponibili anche nel consigliarci spiagge e ristoranti, prenotando loro per noi. Consiglio a tutti questo hotel per chi dovesse trovarsi nei paraggi.

Un hôtel certes situé au bord de l'eau mais ce sont des galets et avec les vagues c'est difficile de se baigner (l'hôtel prête des chaussons) donc à éviter avec de jeunes enfants. Le parking sur un terrain vague peu engageant ( des squatters dans une usine désaffectée) est à 350m de l'hôtel. La chambre est assez petite et la cabine de douche permet difficilement à une personne un peu forte d'entrer. Mais ce qui est le plus négatif est l'accueil: plus personne à la réception dès 21h ( certes la clé est laissée sur la porte pour une arrivée tardive) et en cas de problème personne pour vous aider. Aucune hospitalité , aucune proposition d'aide ou de conseils de visite même pas un plan de la ville. Ce n'est pas un service hôtelier de qualité.

Ce n'est PAS un hôtel! - Aucun accueil après 21h ( vous trouvez un avis scotché sur la porte du bar (fermé évidemment) avec votre numéro de chambre et votre nom!) - Chambre exiguë (il reste 30 cm entre le lit et le mur! Une terrasse minimaliste avec la clim qui souffle de l'air chaud sur les jambes! - la salle de bains... si vous êtes un peu fort, renoncez à la douche, la paroi de verre vous bloquera ( 30 cm de passage!) Elle est aussi tellement exigüe qu'on 'y fait pas un long séjour! - AUCUN PARKING! Il y a un terrain vague mal fréquenté (ancienne usine squattée) à 350 METRES et non 200 comme le prétend l'hôtel et le trafic de jour, rend le déchargement des bagages difficile. - La plage: une plage de gros, très gros, galets qui vous ravagent les chevilles si vous entrez dans l'eau avec le ressac assez violent. Si vous vous baignez quand même, attention n sortant de l'eau, si vous n'êtes pas jeune et sportif....Gros risque! - La piscine: eau glacée mais bon! Aucune surveillance . La nuit n'importe qui peut venir se baigner ( à 22 h j'ai vu une gentille petite famille - pas des clients de l'hôtel - qui venait de la rue ( tout est libre d'accès la nuit - y compris les chambres! - et se baignait tranquillement (ou venait se laver???) Un point positif et UN SEUL: un petit déjeuner copieux que vous prenez dans l'indifférence totale de serveuses qui, la journée, passent leut temps à papoter dans l'escalier sans se soucier de savoir si vous avez besoin d'un plan de la ville, de renseignements etc.... Bref si ça c'est un hôtel, moi je suis le Pape!