F Fine Suites - Adults Only

As soon as I saw the property I knew I made a mistake booking this barely furnished apartment masquerading as a hotel. Do not fall for this delusion and be disappointed on your vacation like I was. The day of arrival it was very hot and I had been delayed by a ferry cancellation. I was genuinely looking forward to start my vacation on a relaxed note after reading the advertised amenities for F Charm. My first surprise was to learn I would have to drag my bags over cobblestones for 5 minutes. The owner clarified that when she advertised “we offer a car park free of charge” actually she meant there is a public parking lot that costs €7/day up the hill. No matter, I just wanted to try one of the “expertly crafted cocktails” at the on-site bar. Maybe I could get out of the sun since “the hotel boasts a beautiful garden where guests can take a leisurely stroll and immerse themselves in the serene surroundings”. Perhaps the hotel's spa could provide a “soothing massage” or I could do some planning in the “business center” or visit the hotel's “cozy coffee shop”. At the very least I could sit in the “air conditioned public area” and mingle with other guests. Upon arrival I was floored to learn that the only public space is a small courtyard, bare except a couple tables with seating. That sunny outdoor courtyard serves as a bar, garden, and spa. And - only in the morning and early evening - the small reception office doubles as a business center, coffee shop, and air-conditioned public space. To me this is willful fraud to tell a story of this bucolic facility that is actually one usually closed office and a courtyard. The “suite” did nothing to improve my arrival. It reeked of sewer gas from the poorly installed sink right next to the bed. It was sparse with no furnishing besides a cheap futon, wardrobe, and bed. The walls were bare except for some holes and hardware from previous installations. I was shown other rooms that had some wall art, but also exposed electrical wires. All rooms smelled of sewer and were missing most of the touches that were artfully staged in the posting. This is a very poor excuse for “luxury and comfort at its finest”. Only stay here if you are desperate and can accept a smelly, basic room without amenities or charm. The owner said there was nothing she could do to make up for her deception except provide a small discount for the missing amenities. What a shame, because she created a beautiful fantasy with false words and photoshopped images in the posting. Luckily I was able to find a nearby hotel that actually had those amenities, Caesars Gardens.

This is the biggest case of internet vs reality I’ve ever seen. The lack of charm started with unfinished rooms (which smelled of raw sewage due to incorrect plumbing on the sinks) and ended with the owner screaming at us for asking why the rooms had exposed electrical wiring and almost no furniture or decor. The owner also didn’t bother to even show up and check us in. She instead made us call her to get information on which room we were in and how to get wifi. The issues with the owner could be overlooked if the rooms matched the photos and descriptions online but they do not. Missing lighting, no TV in any room, lack of nightstands and decor all are very noticeable. We requested to change rooms after checking ourselves in as there was an issue with the toilet and a sewage smell coming from the sink. The room also had no decor and looked very unfinished and nowhere near worth the 250 euros a night we paid. The two other rooms we were shown both had the sinks near the bed and both unfortunately had very strong sewage smells too. We tried flushing water down them but within half an hour the smell just continued. The owner did admit that the rooms were missing the TVs advertised online but refused to acknowledge the exposed electrical wires and missing basic furniture or decor. F Charm also advertises free parking but it is 7 Euros a day at a nearby lot. There is also no bar or spa. It is just a few rooms with a small stone courtyard and a tiny room for reception that is usually locked. Overall, avoid this place as they wildly misrepresent their hotel as something luxury and stylish. Instead it is a nightmare with no service and half finished rooms without proper plumbing in place. Lastly, the owner is refusing to refund us after we left to stay in a real hotel. Please do not get scammed like we did on this place! We instead recommend Caesars Gardens Hotel and Spa.

I’ve been to many islands in Greece and can share that this boutique hotel is a gem…along with being a fantastic value. Busloads of tourists visit Lindos everyday, but almost everyone departs before the sun sets, so they miss half of the experience. F Charm’s prime location allows you to stay just 100 meters from the nighttime fun, but far enough that you’re not bothered by noise from the revellers…and it’s as close as you can get to the stunning beach of St Paul’s Bay. The overall vibe created by hostess/owner, Eleni, is warm and welcoming…maybe it could be re-named as the Eleni Charm Hotel :-)

We stayed in F Charm after being evacuated from our hotel in Rhodes during the wild fires during July. The owner Eleniti could not have done more for us, after speaking with our very worried daughter in the UK, Elenita kindly allocated one of her beautiful suites for us to use until we could eventually fly home the following week. Elenita also arranged through contact with our daughter that she would drive to the evacuation centre where we were ( which was over one hours drive away ) to find us and return us to the safety of her hotel, we can not express our appreciation enough and will always be grateful for her extreme kindness. We were absolutely delighted with our air conditioned 5* suite, it was finished beautifully and to a very high standard, everything was immaculate, the large comfortable bed and crisp cotton sheets were a delight to get into. The huge shower glass enclosure with a power shower certainly made us feel human again after our exhausting experience of the previous days. The breakfast we were presented with was nothing short of spectacular, our favourite being the smoked salmon & pouched eggs on traditional Greek speciality bread, a very hearty, satisfying delicious meal. Elenita is very knowledgable and goes to great lengths to ensure her guests are provided with great information about Lindos including the excellent local bars &restaurants. The old town is literally a two minuet walk into beauitiful Lindos shops bars and restaurants and yet Elenitas hotel remains a peaceful, quiet, retreat. Elenita ensured that our every need was seen to from start to finish of our visit with her, and even booked our taxi to the airport at her own expense and also calling our mobile at the airport to ensure we had managed to check onto our flight. Our only regret is that we couldn't stay longer and are so looking forward to booking a longer stay with Eliniti next year and exploring beautiful Lindos. Thank you so much special lady xxx

While I have sympathy for over running refurbishment, cancelling our reservation hours before we were due to arrive is just appalling customer service. The hotel offered to put us up in a rather shabby looking alternative (which unlike the f Charm, did look in need of a refurb) ‘at no extra cost’! This we declined and demanded a refund. At such short notice, we were unable to find good replacement accommodation in Lindos, and after so much aggravation we elected to cut short short our trip to Rhodes. This is a clear example of an organisation that has a clear destain for their customers. You may feel that they won’t do this to you, but they did it to us. Can you be sure that they won’t do this to you? There are plenty of other nice places in Lindos if you are booking ahead, don’t take the chance with this one.

Very comfortable small hotel in quiet area of Lindos. Nice good size Room, modern style and comfortable bed. Tasty breakfast prepared to order, served in adjoining patio by attentive staff. Very good value for money!