Alise B
24 июня 2024 г.
We had quite a pleasant stay, although it was slightly marred by a few issues. The rooms are spacious enough, but there was a water outage, which is never a pleasant experience. The air conditioning also needs repair as we encountered problems with it as well. A very unpleasant experience was with the bartender, who is definitely not suited for his job. I haven't seen such an attitude in a long time! He didn't even respond to questions or requests to purchase something. It was disgusting to witness. I didn't catch his name because he wasn't wearing a badge, but it seems unlikely that people straight out of prison would be employed here (at least I haven't seen such individuals), as he was the only issue. However, this was the only negative encounter with the staff. The reception staff were helpful and apologized profusely for the water shortage, which was understandable since it wasn't their fault at all. I would also like to express my gratitude to the manager, Vladislav (if I remember correctly), who assisted with issues regarding the room and the bartender's unacceptable attitude. Although I do not live in Latvia, I would like to find a hotel to stay at when I visit. If the issues with this one staff member and the ventilation were resolved, my husband and I would gladly stay here again and again. The prices could be more friendly, but it is the season...
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