Arena Ipanema Hotel

Muito bom!

Location is the only redeeming quality of this hotel. Rooms are FINE, but they are paper thin. Customer service is non existent. There’s a coffee booth at the front of the hotel that I saw one person working once and I was there for 10 nights. I asked if I could check in an hour early, I ended up waiting 1.5 hours (30 mins past check in time) to check in. Wasn’t allowed to have friends up to my room during NYE, lots of rules, lots of questions and zero amenities to show for it. I went 2 days without soap being replaced, breakfast cuts off DIRECTLY at 9:50c is supposed to start at 6, but actually starts closer to 6:30. Food is mediocre. If you’re fine with spending $200-$300 a night for a bed and a great location, this is the spot for you. No other redeeming qualities.

We loved our stay at Arena Ipanema. The hotel staff were super friendly & helpful. Amenities super clean with easy access to several restaurants in Ipanema, Copacabana & Leblon. We would recommend and come back if necessary. We had an amazing trip!!

Overall we enjoyed our stay. Really good location, good breakfast, modern decor. The down side is that it is impossible to sleep in the mornings because of the crazy noise the housekeepers do moving furniture around starting super early and going on until lunch time.

Nice modern hotel in Ipanema, I’d say arguably one of the best as there are some dated and ropey looking properties in that area. The roof terrace with the pool is absolutely amazing, the rooms are modern and really comfortable, staff are also really nice.

Very friendly breakfast staff, front desk awful very slow. Only hotel that I have stayed at that charges for water.

Great location, reasonable price, great pool area with a nice view. Rooms are clean and a decent size. Helpful staff - especially Antonio in the lobby! Overall, a great stay. The only things that keep this from being a five-star experience would be the lack of coffee makers in the rooms, the poor quality of the breakfast buffet, and the lack of secure Wi-Fi.

Really like the location, close to the beaches, excellent location and nice service, very friendly

I have stayed at the Arena several times and I will be back. The staff is polite and helpful. The beds are comfy. The rooms are clean. I feel home at the Arena.