Holiday Inn Express & Suites Ripley

If we did NOT want our roomed cleaned or made up, there was a card to hang on the door. We sit not hang the card out. Came back from our day out to find it not cleaned. The next day before leaving we specifically asked the cleaning staff to do our room. She said she would. We came back after a full day and evening out to find the room had NOT been touched. Very disappointed.

Good safe location, hotel recently renovated and looks nice, booked a room for three people but only had enough towels for two, when we went to get more towels they did not have enough regular towels on hand and had to give us a bath mat towels instead. Good warm breakfast included. The room had a bunch of lady bugs by the window and on the ceiling we didn't bother them and they didn't bother us.

From Courtney at a late check-in to Joanne in breakfast services....our stay was incredible! Joanne had a beautiful, fresh breakfast to get our day started with. She brought us a to-go goodie bag and two mints. She was quite awesome !!! We were very, very impressed. The room was clean and fresh...housekeeping was fantastic! And Courtney at check-in was professional, very kind, and extremely helpful as we were exhausted and hungry. We 150% recommend this location!! We will definitely be back and will make this particular location our stopping point from this day forward!

We enjoyed our time at the Ripley Holiday Inn. The breakfast was excellent. The only things of mention was the shower in the morning wasn't hot-hot. The water stayed lukewarm and the shower drain was a little slow. Also the hotel did not have any drinks for vending. The cooler they had just had some off brand drinks and juices. Not much variety. I notified the staff of the shower water and drain at check out. Outside those items it was super clean and the kids enjoyed the pool.

Property advertised a hit tub. They do not have one. Paint colors are dreary and dark Not attractive Price is outrageous!

Spent the weekend in a suite, very clean and comfortable. Staff was great and the breakfast was good as well. We would definitely stay again if we come back to Ripley.

I have stayed here many times and everyone there has always been friendly and welcoming. Hotel overall has always been very clean.

The room was clean and comfortable. There isnt much parking available and the front desk clerk was not very friendly. It was late at night so she may have just been tired.

Our reservation was for 5 people, but the room only had towels for 2 people. I called the front desk and they said they would bring some up. The next morning, my husband had to go get some. The room was nice, comfortable and good sleeping.