OYO the Rivenhall Hotel in Witham, Chelmsford

Room was ok with a comfy bed and decent en-suite. Decor was not good and everything was very basic. As renovation work is under way it was a bit of a strange environment. Staff on reception were pleasant and helpful but there were not many people around. No restaurant facilities at present.

A work in progress - A warm bed, TV & Bathroom This is a difficult review to write as we have very mixed feelings about our stay, When we arrived we thought that we had come to the wrong place and we had driven into a derelict site that once was a hotel, there were no cars or people that you would expect on a Saturday afternoon 1 hr after check-in. We did find someone and he ushered us to reception asked our name and produced a key. We were certainly getting a little concerned at the condition of the hotel but decided to go to the room and see, we could always leave if it was bad. The gentleman showed us to the room and to be fair he was pleasant and pointed to a non existent notice with the Wifi password. The room itself seemed ok so we grabbed our cases. In fact the room was Clean and warm, bed was obviously pretty new and a modern TV hung on the wall (sadly it only had online channels so were limited to 4 Freeview channels, this didn't matter as i never stay in a hotel without my trusty firestick..... and I stay in a lot of hotels for my job). The Bathroom was very clean and honestly it was fine. The only issues we had were 1) only 1 power socket with the tv plugged in, 2) No Bar or restaurant even tho the booking website show a fully stocked bar. 3) The main gate is locked after 10pm and we arrived back at 12.15 having to wait 10 minutes and 3 phone calls to the displayed number for a chap to come and unlocked the gate. All in all the essentials are there but its not a hidden Gem ....... Yet - A work in progress

Overall it was ok but wouldn’t return Site was not well signed so thought I had arrived to a private property not the location of the hotel. Bathroom was really nice and modern but the rest of the room was not the same style. Unfortunately the fire alarm was set off during the night and no guests knew what the procedure was so this could be reinforced on arrival of future customers

I use this place a lot when away for work and it provides exactly what I need for that purpose

the Staff was very friendly, available and went above and beyond their duty to aid a senior couple, especially Mr. Iqbal. if we ever go back to UK, we would not hesitate to stay there again.

The rooms and facilities were in poor condition. It’s a good option as a transit hotel but not ideal for leisure stays. However, the staff provided excellent customer care, compensating for the shortcomings.