Elgano Guest House

I really enjoyed my stay overall. The location was fantastic—on a beautiful street—and the hotel building itself is stunning. When I arrived, I was warmly welcomed by a very kind Italian gentleman, which gave me a great first impression. My room, though located in a separate area, was clean, modern, and nicely decorated. Everything looked fresh and well thought out. However, I was disappointed to find visible stains on the bed sheets. While I believe they had been washed, the stains hadn’t come out and the sheets were still used, which didn’t match the high standard the rest of the hotel presented. I think they should have replaced them. Another minor inconvenience was the bathroom light, which was automatic and triggered the extractor fan. This meant that even during the night, using the bathroom caused the noisy fan to stay on for a while, which could’ve been avoided with a manual light switch, in my opinion. Despite these issues, the stay was mostly very positive, but I can’t give a full five stars because of the sheets. Hopefully this can be improved for future guests.

Very friendly staff, lovely location. Stayed in the purpose built rooms in the back of the property. Nice size bed and bathroom, plenty tea and coffee more than you'd usually get. Only one little hiccup the hot water decided to stop working (it was working on the first night). Apart from that was a positive experience. If it wasn't for a cold shower it'd rate it higher.

I stayed here for 2 nights whilst visiting family and I can't complain. The staff were amazing, Simona was incredibly accommodating and picked me an amazing meal on my first night because I couldn't decide what to have. The room is exactly what I needed, clean, comfortable and very reasonably priced for 2 nights. It's not luxurious, but who needs that? I don't go away to spend my time in a hotel room. I will definitely stay again, and recommended it to all of my friends in case they have visitors in Cardiff too. Thankyou.