Riverside Inn & Suites

Cleanliness does not seem to be a priority here, neither are repairs, last choice on an "in case of emergency" list

Hotel is nothing like the pictures. Requested a nonsmoking but smelled so much of cigarettes. Bathroom didn’t even have a mirror. Bugs in bathroom.

This place is literally trash do not book. The room they gave me had hold in the ceiling that was cover s by a trash bag the paint was chipping off the wall there sage in another hole in the bathroom. When I asked for refund the guy just said” we don’t do refunds buddy”

Had the most wonderful stay amazing room with amazing view. The staff all went above and beyond everyone was very nice and helpful. The housekeeper was so hospitable she went above and beyond to ensure my room was just perfect for me! I enjoyed my 5 day stay and a got discount which was FABULOUS!!!!

This is definitely a run down motel and shouldn’t be charging the price of a hotel. The bed had stains and cigarette burns, and the room had just an overall yucky feeling. One of the most frustrating things was there was no hand soap in the dispenser and no towels- not even a single hand towel. I also woke up with bites all over- not sure if it was bed bugs or from fleas in the outside area but still gross. Definitely won’t be staying here and wouldn’t recommend to anyone.

My room was a nonsmoking room but it reeked of cigarette smoke. Turning the ac on made it even worse. I was told by management the tub could not be used for filling up but only to shower because of the open piping they have, it would have flooded the downstairs room. The table in my room was slanted because it only had 3 legs. The towels they gave me to use were washed but they were very stained. My room also had roaches that started to come out little by little. The people there are up at all times of the night. There is way too much drug activity going on and it was the worst experience I’ve ever encountered. I felt so uncomfortable and could not sleep at all.

MADE RESERVATION ON ******* PAY FOR ROOM AND DEPOSIT AT THE PROPERTY. ARRIVE 6:30 PM ON A SATURDAY IN WHEELCHAIR. MANAGER CANCELED MY RESERVATION, DID NOT NOTIFY ME AND RENTED THE ROOM TO SOMEONE WHO ARRIVED EARLIER. THEN I WAS TOLD 'I CAN JUST GO TO A MOTEL DOWN THE STREET WHERE HE SENDS PEOPLE EVERY TIME HE DOES THIS'. AFTER THAT CAME 'THIS IS *******'S FAULT AND I SHOULD COMPLAIN TO THEM'. I HAD TO SCRAMBLE TO FIND A ROOM LATE ON A SATURDAY NIGHT. RECOMMEND DAYS INN OR RODEWAY INN DOWN THE STREET.

This is one of thee worst motels that I have ever stay in, I stay at hotel and motel 37 day a month for the last 10 years. First the bleach smell then the black mold on the base board under the sink moved to another room the cockroaches all over the place in the room dead ones from previous tenants the smell of sewage that made my chest ache for a few day after I left, this place needs to be quarantined until fixed. When I was on the second floor before I was moved I think maybe a joist was bad you could feel the vibration of people walking outside really bad. Manager was very nice but wanted to remove the bath room base board while I was still in there, no thank you, no exaggeration I counted every cockroach.i killed 33

No amenities in room. No coffee machine in room, no coffee anywhere on premised, no microwave, no hand towel, wash cloths or bath mat towel. Only two bath towels. A fridge in room that had been unplugged and had created a lake in the middle of the floor that had to mop up for us, because all rooms were full. Expected more than this for $110.