It was a nice experience being in the area for the Festival of Lights. The staff was not very helpful, and borderline rude, especially the restaurant hosts. No considerations for hotel guests if you don't reserve ahead of time even when there are plenty of empty seats. That didn't bother me as much as the borderline rude responses we got from the hosts. I did manage to get into the restaurant and the food was mediocre at best. Decided to dine out outside the hotel for the rest of our stay.
I reserved two rooms, and they desperately need some renovations/updates. It felt like the place was stuck in the 80s. There was also an unpleasant odor, more like sewage on the ground floor in the back area toward the parking garage.
Overall, the Festival of Lights is impressive but everything else is way overhyped and not worth it.
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