Extended Stay America Select Suites - Rockford - State Street

No ice machine and even though we had cooking facilities they only offered utensils and eating utensils of you bought them. Loved the size of the room and we slept well. Staff was very friendly and helpful.

It was perfect for our overnight trip for a sold out concert in Rockford. Room was clean and comfy, nice bathroom, loved the simplicity. Just enough!

We wasn’t buying cups or silverware. Plastic cups would have been fine. Disliked no ice machine available.

Building and rooms are outdated. Cabinets are from the 80s. Full kitchen but you need to rent dishes/pots, etc. Only 1 bar of soap in bathroom, no shampoo and conditioner. Room has been patched/painted in spots repeatedly. Time to repaint rooms. Only towels for 2 people, for a 3 person reservation. Called for linens for pull out. After over an hour of waiting for linens, finally went down by ourselfs to get them from the front desk. Overall pretty disappointed.

Due to a delayed flight we arrived at 1 AM to check in. The entry door was locked and a sign stated the front desk closed at 10 PM. Had to call an offsite answering service who then contacted an off duty manager at the hotel. Finally got checked in over a half hour later. Unacceptable process.

Really nice room but there was a party of 20 plus people in the room next to us. Very loud music, started fighting and door slamming until 2:45 am. Otherwise it was ok.

No toiletries save for a bar of soap. No coffee. No breakfast. No one available at the desk for late check-in so we had to wait in the doorway for someone to come. It was our wedding night and we just wanted to shower and relax in a warm dry place. It was not a great hotel or experience.

The rooms are clean and furniture was decent quality. But a short sighted attempt at cost-saving (or bilking) with the corporation’s decision to not stock the kitchen with essential cookware and plates/utensils. I expected that I’d be able to boil water in my room. They make you purchase an entire cookware set (saucepan, stew pot, skills, lids) rather than do what every other hotel with kitchenette I’ve ever visited does - supply the pans needed to make use of the kitchen appliances. If I damage a saucer, keep some of my deposit. It’s ridiculous to not provide these essential items. This is one hotel among a sea of many so the location isn’t beautiful but for a clean safe place to stop it works. Also there is a Walmart across the street so you can purchase a pot for $7.

Everything is old inside and the walls r thin that u can hear everything all the the furniture is from the 80’s and 90’s the only thing positive that is clean but to much $$$ to stay in a outdated hotel