Bio Hotel Raphael - Relais & Châteaux

The Bathtube was chipped, with big rust stains con the marble. The bathroon door hits the bidet every time you open it. The breakfast was very rich but with no meat, because “they’re vegetarians”. When you go to a five stars hotel tou exepct something different. At the check in they even ask for a credit card or a 50 euro deposit in case you finish off their minibar. I was really not pleased.

The hotel is beautiful and in a perfect location for sightseeing in Rome. Everyone on the staff is friendly and helpful. And breakfast was superb. The view from the rooftop bar is priceless.

I love this hotel! Beautiful property and the location was ideal near the Piazza Navona.

Beautifully designed property with a modern aesthetic. Perfect location near Piazza Navona. Nice roof garden. Staff was especially helpful with parking options and dinner reservations. A true gem!

Great hotel in a terrific part of Rome. Incredibly convenient to everything and very quiet. Wonderful rooftop bar. Staff and service were both excellent. Will definitely return!

This is my second stay at this hotel, and I have a mixed reaction. The location is excellent, the staff is outstanding, and the service and facilities are first-rate. But my room was very small, far too small for a couple to share. I had to squeeze between the desk (not usable as a desk) and bed to get to the far side of the room where there was only a small chair stuck in the corner so tight that the wall molding poked me in the back. The lights made a bad buzzing sound that made me not want to use them. The size of the room made it not a good value, considering the cost of the hotel. The exceptionally well appointed bathroom was so small you had to turn sideways to get in it (and I'm not large) and you keep knocking into door handle or sink or tub. But I do want to emphasize how outstanding the staff is, how welcoming and helpful, and how great the location and the amenities. I'd stay there again, but only with a bigger room--and maybe different lights (a weird complaint, perhaps, but the buzzing was really loud and intrusive).

The hotel is beautiful. The bed (a king!) was very comfortable. The shower had excellent pressure. Enjoyed the amenities. The rooftop bar has the most amazing views. Very much appreciated the welcome drink and treat.

Hotel was great. On a couple occasions we had to hassle them to get water delivered to the room. But other than that they provided us great service and recommendations for our needs.

This is a lovely hotel located in a great area for walking to a lot of major attractions like the Pantheon, Vatican etc. All of the staff were brilliant. Possibly the nicest staff ever at a hotel. So friendly and happy. They made it a fantastic trip to the best city in the world. If you can’t have a good time in Rome then you are lost.