Make yourself comfy, you're in for treat reading this. We were celebrating my 50th birthday and always wanted to visit Rome. We got a taxi to the hotel from the airport. We were greeted superbly as soon as we walked through the doors. Our baggage was immediately taken from us. We had booked a superior room with breakfast. The location of this hotel is about as good as it gets. About a 5 minute walk from the Colosseum. You can see the Roman Forum from the rooms. Check in was very easy and quick. We were offered a drink. The chap on reception gave us a useful map circling exactly where our hotel was. I then pointed out to him that when the booking was made, I had informed the hotel that I had various food allergies and could we please speak with the food and beverage manager. He went to check this out, found the information and then arranged for me to speak with Francesca within 15 minutes at the rooftop bar. We popped to the room, which was lovely. Compact but very lovely. The hotel had decorated the room with banners, balloons and huge flowers. (My husband had requested this very last minute, they did so very well to put together a decorated room in such a small amount of time). We made our way to meet Francesca. She was brilliant said I just needed to mention my room number and meals would be made separately. The rooftop bar has fantastic views and the drinks are amazing. Our first night was a little noisy, we were on floor 5, directly under the bar. On the first morning, I was pleasantly surprised that when I gave our room number, the waitress (Rona, I think) knew all about my allergies. From hereon in, I ate like a queen every morning. Everything was made fresh, with plenty of gluten free options and Rona even said if there was something that I wanted that was not on the menu, they would get this/make for me. I felt so privileged and was not made to feel out of place at all. The reception staff are so kind and friendly. If you are walking past, they always have smiles on their faces and are only to pleased to help you. This hotel hires amazing staff who really look like they enjoy their work. Second night was again a little noisy, so my husband made a discreet enquiry to see if there was a possibility of moving. Well, I would never have imagined the room we were moved to. One of two suites with a balcony and separate hot tub set in a lovely area of the room with a sofa to relax. The hotel staff moved everything for us, even the balloons and banners. We were made to feel so very special. Needless to say, we had a further two nights in the huge very comfortable bed with no noise whatsoever. Francesca from reception offered all of this to us. She is very charming, very lovely and very good at her job. We had drinks most evenings at the rooftop bar and always got a lovely table. Francesca (at the bar, not Francesca from reception, there are two), made the evenings special. She knew I couldn't have the nuts and crisps, s
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